TAAS Partners
Website:
taaspartners.com
Job details:
About Client - They are one of the largest new age player in the Automobile Segment (New Car / Used Car / Servicing etc.)
What You’ll Own
- Lead the end-to-end product strategy - from customer discovery and booking to fulfillment and post-service engagement.
- Build and scale platforms that enhance service discovery, pricing transparency, and repeat bookings for customers, while improving workshop utilization and SLA adherence on the supply side.
- Partner closely with Business, Operations, and Engineering to drive booking liquidity, optimize workshop matching, and improve service turnaround times.
- Define and track key success metrics like - booking conversion, customer NPS, repeat service rate, average order value, workshop utilization, SLA compliance, and first-time-fix rate.
- Use experimentation, segmentation, and other insights to improve customer retention and cross-sell into categories like detailing, insurance, accessories, and roadside assistance.
- Build data-driven pricing, diagnostics, and recommendation systems that balance customer value with workshop margins and throughput.
- Conduct competitive and market analysis to anticipate trends in the car aftermarket and services ecosystem and evolve our product strategy.
- Lead PMs, set product vision, and build a culture centered on impact, learning, and ownership.
What Makes You a Fit
- 7–10 years in product management, including 1–2 years leading a team and/or vertical.
- Hands-on experience with user research, product discovery, and A/B experimentation to inform roadmap decisions.
- Strong analytical mindset - adept at translating business goals into scalable product frameworks.
- Proven experience improving conversion, engagement, or retention metrics through product-led initiatives.
- Track record of mentoring PMs and fostering a product culture of data-driven decision-making and continuous improvement.
- Prior exposure to leading consumer marketplaces, aggregator/services businesses, or two-sided platforms with offline fulfillment (e.g., home services, mobility, healthtech, foodtech) is a plus.
Why Spinny
- You’ll define and scale the product that extends our relationship with customers well beyond the point of purchase - directly impacting lifetime value and profitability.
- You’ll work with high-ownership teams solving complex marketplace and offline-fulfillment challenges on a national scale.
- You’ll shape how millions of Indian car owners experience servicing - building trust, transparency, and delight into every visit to the workshop
Click on Apply to know more.