Head Clerk

Grocery Outlet

Salary: $58k
Experience: 1+ yrs
Location: Oakland, California, United States
Job type: Full-time

Required skills

POS system
Pallet jack
Baler

About the role

About Grocery Outlet:

Our Mission: Touching lives for the better
Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Role:

Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

Responsibilities Include:

Interacting with customers and answering questions with kindness and enthusiasm
Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures
Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.)
Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming
Catching customers’ eyes by preparing merchandise for display
Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy
Work Conditions (may include, but not limited to the following):
- Bending, walking, standing, lifting and kneeling for extended periods of time
- Lifting up to 50 lbs. frequently or with team assistance when necessary.
- Duties in various parts of store in different temperatures and work environments
- Interacting with customers, associates, truck drivers, and vendors, all with a smile

About The Pay:

Base Salary: $28.20 hr
Medical, Dental, Vision & More!
Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

High school diploma or equivalent
Able to deliver friendly, courteous, prompt customer service
Able to interpret, understand, and follow instructions
Must be able to pass drug and background check
Flexible schedule
Previous grocery or retail experience
Ability to work in harmony with others as a team member and leader
Passion for serving people
Prior bookkeeping experience

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About Grocery Outlet

Discount grocery retailer selling overstocked and closeout name-brand products.

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