Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires and flushing cooling systems and is an entry-level position.
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Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
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Sells lubrication, safety inspection and other related services. Maintains related records on regular customers, following up periodically with telephone, mail or personal reminders.
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Inspects vehicle fluid levels, replenishes as necessary.
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Checks tire pressure and adds air if needed.
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Communicates with parts department to obtain needed parts.
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Saves and tags parts of the job if under warranty or if requested by the customer.
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Examines assigned vehicle to determine if further safety or service work is required or recommended.
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Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
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Documents all work performed and recommended on the repair order.
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Road tests vehicles.
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Participates in manufacturer-sponsored training programs, schools, and events.
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Keeps abreast of manufacturer technical bulletins.
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Reports machinery defects or malfunctions to supervisor.
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Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
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Keeps shop area neat and clean.
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Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
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Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
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Operates all tools and equipment in a safe manner.
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Reports any safety issues immediately to management.
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Other tasks as assigned.