Description
Reporting to the Logistics Manager. A Logistics Team Member responsible for working with third-party logistics (3PL) providers and carriers to support logistics and sales functions to optimize product flow across the supply chain.
Key Responsibilities:
- Communicate and coordinate with internal teams and external partners to process shipments and ensure timely receipt/delivery of goods; record, report, and help resolve shipment discrepancies and errors.
- Review inbound/outbound documentation for damage, shortages, and accuracy; enter and maintain shipment information in the ERP system (Deacom).
- Maintain accurate records and ensure documents are filed/stored in designated locations per process requirements.
- Enter logistics dispatch orders and verify shipments in the ERP system (sales, logistics, and inventory modules).
- Monitor, track, and trace shipments using reports; update shipment status and enter carrier KPI information in the ERP system as needed.
- Partner with Logistics Coordinators and Customer Service Representatives (CSRs) to obtain freight quotes, provide tracking updates, and support intra-company transfer requests with inventory/purchasing.
Requirements
Required Qualifications:
- High school diploma or equivalent.
- Customer-service orientation, professionalism, and strong interpersonal/relationship management skills.
- Positive, motivated, and accountable; demonstrates initiative, a desire to learn, and the ability to multitask in a fast-paced, team-oriented environment.
- Excellent written and verbal business communication skills.
- Ability to work independently and manage competing priorities.
- Strong organization, attention to detail, time management, basic math, and problem-solving skills.
- Proficiency with Microsoft Office (especially Excel) and the ability to quickly learn new processes, procedures, and business systems.
- Ability to understand and follow food safety principles and basic food science concepts, as applicable to the role.
Preferred Qualifications:
- Inventory management experience.
- Working knowledge of supply chain concepts, common obstacles, and practical solutions.
- 1–2 years of logistics, shipping/receiving, or transportation coordination experience.
- Experience with carrier/3PL portals, appointment scheduling, and shipping documents
Physical Requirements
- Able to stand/walk for extended periods of time.
- Continually able to reach overhead, bend, squat and kneel.
- Able to safely lift boxes up to 55 pounds.
- Bending / Twisting / Reaching
- Squatting / Kneeling
- Repetitive movement - keyboard
Benefits Offered:
Medical
Dental
Vision
401k Retirement Plan
Life Insurance
Disability Insurance
Accident/Critical Illness Insurance
Generous PTO Accrual
Paid Holidays