Description

About Green

“Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200+ strong team with 16 offices across the US and growing.

At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others.

Why this role is special..

The Sales Administrator plays a critical role in supporting the sales organization by managing CRM systems, sales engagement tools, data integrity, presentation materials, and day-to-day operational processes. This position serves as the operational backbone of the sales team, ensuring that representatives have the tools, data, and client-ready materials they need to focus on revenue generation and customer relationships.

The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple platforms and stakeholders. They thrive in a fast-paced environment and take ownership of process improvements that increase efficiency, accuracy, and the overall effectiveness of the sales function.

 

How you will be successful…

CRM & Sales Tools Administration

•     Administer and maintain the CRM platform (Pipedrive) to ensure data accuracy, optimize workflows, and support user adoption across the sales team.

•     Manage sales engagement tools such as Surfe and JustCall, including user provisioning, troubleshooting, and integration management.

•     Conduct regular CRM audits to monitor data hygiene, including duplicate records, missing fields, and stale opportunities.

•     Manage CognitoForms for sales contracts, intake, and workflow processes, ensuring proper integration with the CRM and other systems to maintain seamless data flow.

•     Oversee software subscriptions and renewals related to sales tools, tracking usage, costs, and renewal timelines to ensure optimal ROI.

Data, Reporting & Insights

•     Build and maintain sales reports, pipeline tracking, and dashboards that give leadership clear visibility into team performance.

•     Manage trade intelligence platforms such as Panjiva and VesselFinder to surface prospecting opportunities and competitive intelligence.

•     Provide curated prospecting lists, contact data, and account research to the sales team to support outbound efforts.

•     Analyze sales activity, conversion rates, and pipeline health to identify trends, bottlenecks, and opportunities for process improvement.

•     Ensure data integrity through accurate data entry standards and ongoing record maintenance.

Presentation Coordination & Sales Enablement

•     Coordinate the development, customization, and delivery of presentations for the sales team, including pitch decks, capability overviews, proposals, and customer-facing materials.

•     Maintain a centralized library of approved templates, slide assets, case studies, and branded collateral so the team can quickly assemble client-ready materials.

•     Partner with sales leadership and marketing to ensure presentations reflect current messaging, pricing, product information, and brand standards.

•     Support sales representatives ahead of key meetings, demos, and pitches with tailored decks and supporting documents that align to specific client needs and industries.

•     Gather feedback from the sales team after client presentations to track which materials are most effective and continuously refine the deck library.

•     Manage presentation logistics and version control, ensuring outdated materials are retired and the team always uses the most current assets.

Sales Team Support & Training

•     Train and onboard new sales team members on CRM usage, sales tools, and standard operating procedures.

•     Serve as the first point of contact for the sales team to address questions, troubleshoot issues, and reinforce best practices.

•     Develop and maintain process documentation and quick-reference guides to support consistent system usage.

•     Partner with sales leadership to identify pain points and recommend improvements that increase team productivity.

Required

•     Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).

•     3+ years of experience in sales operations, sales support, or a related administrative role.

•     Hands-on experience with CRM systems, with Pipedrive strongly preferred.

•     Proficiency with Microsoft PowerPoint, Google Slides, or comparable presentation tools.

•     Strong working knowledge of Microsoft Office and/or Google Workspace.

•     Excellent organizational, time-management, and project-management skills, with the ability to juggle multiple priorities and deadlines.

•     Strong attention to detail and a commitment to data accuracy.

•     Excellent written and verbal communication skills.

•     Demonstrated problem-solving ability and a proactive, solutions-oriented mindset.

Preferred

•     Experience with sales engagement platforms such as Surfe, JustCall, or similar tools.

•     Familiarity with trade intelligence platforms (e.g., Panjiva, VesselFinder).

•     Experience with form-building and workflow tools such as CognitoForms.

•     Background supporting B2B sales teams in a logistics, supply chain, or related industry.

•     Basic graphic design sensibility for refining presentation materials and visual collateral.

•     Operational mindset: approach with strong follow-through.

•     Self-starter: comfortable owning recurring processes and improving them over time.

•     Cross-functional collaborator: with the ability to translate sales priorities into clean materials, accurate data, and reliable systems.

•     Calm under pressure: balancing competing requests and tight turnaround times without losing quality.

•     Discretion: protects sensitive client, contract, and pipeline information appropriately.

What we offer

 •       Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.

•       $25-$35per hour depending on experience and qualifications.

•       $1,800 contributed to employee HSA Account, if on HDHP.

•       Employee Dental provided by Green.

•       Option to purchase disability insurance.

•       Paid life insurance and option to buy-up.

•       401(K) and company match.

•       Parental Leave Program.

•       Monthly recognition points to give/receive, which can be converted to gift cards.

•       Tuition Reimbursement Program.

•       Weekly fruit baskets in office locations

•       A tree planted for every new employee to Trees.org

•       Wellbeing Program.

•       Training and Development.

•       26 days remote annually

Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at faye.hughes@greenworldwide.com.

Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CHQ-DOC-345  Version 1.0   05/01/2026

Requirements

NOT NEEDED - DISREGARD

Summary

NOT NEEDED - DISREGARD

Provider of global logistics, freight forwarding, and supply chain solutions.