Solutions Architect

Location: Remote (US-based preferred)

Department: Customer Succes

s
Reports to: Manager, Professional Services & Solutions Architectu

re
Purp

oseTo bridge the gap between customer needs and technical solutions, enabling successful platform adoption and long-term val

ue.
Mission & G

• oalsDrive solution design aligned with customer object
• ivesSupport post-sales with technical exper
• tiseMaximize product fit and scalability for each cust

omerResponsibili

• tiesPartner with sales and CS to understand business g
• oalsDesign scalable solutions based on platform capabili
• tiesCreate solution documentation and integration architec
• tureStay up to date on product roadmap and capabili

tiesMain T

• asksConduct discovery and requirements gathe
• ringArchitect customer-specific solut
• ionsDocument and present solution p
• lansCollaborate with implementation and CS t

eamsQualificat

• ions2-4 years of Technical Solutions and/or Integration experi
• enceAbility to juggle multiple priorities while maintaining a strong customer f
• ocusStrong relationship-buil
• dingDeep understanding of the product and
• APIsStrong technical communica
• tionAbility to translate business needs into technical solut
• ionsKnowledge of integrations, data flows, and platform architec
• tureCollaborative spirit with a bias toward action, efficiency, and continuous improve

mentAbout Gra

vytyAt Gravyty, we are redefining how higher education, K-12, and nonprofits engage students, alumni, and donors. Our AI-powered platform transforms engagement by breaking down data and technology silos, creating a seamless experience across the entire lifecycle—from student success to alumni and donor relationships. Trusted by over 2,750 institutions and organizations, Gravyty powers more than 25.5 million interactions annually, driving better outcomes, greater efficiency, and stronger connecti

ons.
Our global team of 150+ passionate professionals is united by a shared commitment to innovation, excellence, and making a real impact. If you’re looking to be part of a dynamic, purpose-driven company, Gravyty is the place for

you.
We offer competitive benefits, employer-matched retirement plans, flexible time off, and a supportive environment where your contributions make a diffe

rence.
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know, and we will work with you to meet your

needs.

At Gravyty, we are redefining how higher education, K-12, and nonprofits engage students, alumni, and donors. Our AI-powered platform transforms engagement by breaking down data and technology silos, creating a seamless experience across the entire lifecycle—from student success to alumni and donor relationships. Trusted by over 2,750 institutions and organizations, Gravyty powers more than 25.5 million interactions annually, driving better outcomes, greater efficiency, and stronger connections. Our global team of 150+ passionate professionals is united by a shared commitment to innovation, excellence, and making a real impact. If you're looking to be part of a dynamic, purpose-driven company, Gravyty is the place for you. We offer competitive benefits, employer-matched retirement plans, flexible time off, and a supportive environment where your contributions make a difference. We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know, and we will work with you to meet your needs.