Fini
Website:
usefini.com
Job details:
Company Description
Fini is an AI-powered customer support solution trusted by mid-market and enterprise B2C companies in industries such as fintech, SaaS, and marketplaces. With a focus on accuracy and compliance, Fini automates up to 80% of customer tickets with a 98% verified accuracy rate, enhancing efficiency and improving customer satisfaction scores. The platform integrates seamlessly with tools like Zendesk, Salesforce, and Intercom, while ensuring every response aligns with company policies and regulatory standards. Fini is trusted by organizations including the U.S. Chamber of Commerce, Bitdefender, TrainingPeaks, and Fortune 500 companies, handling over one million tickets each month. The company adheres to strict data security and compliance standards, including SOC 2, GDPR, and ISO 27001.
Role Description
This is a full-time remote position for a Graphic Designer. The Graphic Designer will create visually engaging and innovative designs to support brand and marketing initiatives. Daily responsibilities include ideating and designing graphics, developing branding materials, creating logos, and refining typography for both digital and print formats. The role requires collaboration across teams to ensure design consistency and effectiveness while contributing to the development of a unified brand identity.
Qualifications
- Proficiency in Graphics and Graphic Design, with a strong portfolio demonstrating expertise
- Experience in Logo Design and Branding to create cohesive and impactful visual identities
- Strong skills in Typography and attention to detail for polished and professional designs
- Familiarity with design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Ability to work independently in a remote setting and effectively collaborate with cross-functional teams
- Excellent organizational and time-management skills to handle multiple projects and meet deadlines
- Prior experience with B2C companies or technology-related industries is a plus
- Degree or proven experience in Graphic Design or a related field is preferred
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