Operations Engineer

🍇 About grape: 

Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first.

At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can’t wait to get to know you!

🚀 Your role:

As an Operations Engineer at grape, you will play a crucial role in automating workflows, optimizing processes, and building internal tools that enable our teams to work more efficiently and effectively. You will collaborate closely with cross-functional teams, including Product, Engineering, Operations, People, Sales, Claims Management, Finance & Risk and other teams, to identify areas for improvement, and implement automation solutions across the organization. Your work will directly impact the scalability and success of our team. The primary role is to ensure that technology systems and tools are aligned with the business objectives and operational requirements. 

• Design, build, deploy and maintain solutions
• Design, build, deploy and maintain scalable short and long-term technical solutions tailored to meet operational business requirements
• Create and maintain postgresQL databases, and develop workflows, scripts, automations, forms and tools to improve the operational efficiency of our teams.
• Support in developing our internal technical processes and diagram data flows
• Provide technical support for business operations, troubleshooting and resolving issues as they arise
• Support with the technical implementation of automation tools to improve the speed and accuracy 
• Collaboration
• Work with the engineering team to understand long-term plans and ensure alignment between the timeline for the development of internal tools, and critical business processes
• Work together with business operations to identify & execute on priority projects that enhance business efficiency through automation. 
• Communicate technical concepts to non-technical stakeholders effectively
• Translate complex technical concepts into understandable terms, graphs and process diagrams for non-technical stakeholders, ensuring clear and effective communication and strengthening the team's understanding of our workflows and automations.

• Demonstrated experience in automation engineering, software development, or a similar role, preferably in a fast-growing startup environment
• Strong eye for details and product UX
• Proficiency in Typescript
• Experience with databases (PostgresQL) and data analysis tools. 
• Previous experience with low-code tools such as Retool etc,
• Self- Starter with the ability to work independently
• Strong problem solving and project management skills. 
• Adaptability and willingness to learn about new technologies
• Proficient in English & German (French is a bonus)

🤝 What we offer in return:

🪴 Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.

💻 Hybrid Setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office.

⏳Flexible Working Time: You can distribute your working hours the way you want to.

🧠 Learning Budget: We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1'500.- budget annually

❤️‍🩹 Well-being: Work-life balance is important to us and we foster a supportive work environment. We support you with mental health sessions and offer discounts to keep you happy & healthy.

🎫 Team Events: Every 2 months we all gather for fun and engaging events where we can connect and bond with our colleagues.

✈️ Team Retreats: Twice a year we travel somewhere nice to bond with our colleagues.

🚂 Travel & Commute: We will cover your SBB half fare card, so we can spend some time together in the office.

🌴 Paid Vacation: You get 5 weeks (25 days) of paid vacation every year.

🏁 Our Recruitment Process

We place particular emphasis on four areas when making our selection decision: professional and technical skills, mindset & values. We evaluate these through the following steps:

Step 1 - Your Motivation

To get to know you better, we invite you to a 30-minute motivational interview with our Talent Acquisition Team

Step 2 - Role Fit

In the first interview, we assess how well your qualifications and skills align with the role requirements. This discussion will take place with your potential Hiring Manager

Step 3 - Case Study

For roles with higher technical demands, we will invite you to complete a case study or technical assessment. This allows us to better evaluate your specific skills and problem-solving abilities

Step 4 - Our Company Culture

In a final interview, you will learn more about our company culture, and we will assess how well your values and mindset align with our organization.

Our diverse experiences, perspectives, and voices make us the company we are, and we would love to learn more about you!