Crisis Services Clerk

DEFINITION:
Under immediate to general supervision of Crisis Coordinator or Chief Clinical Officer of Crisis Services, the Crisis services clerk aids the Coordinator and staff on the unit with day to day operations. The Crisis Services Clerk (CSC) performs a wide range of tasks to assist coordinator, staff, and consumers by maintaining organization throughout the unit. The CSC will possess the skills to maintain a higher level of professionalism, ethics, and interactions with the venders, outside businesses, staff, consumers, agency employees and external agencies.

EDUCATION AND EXPERIENCE:
High School Diploma and 2 years' experience required. Must have experience in purchasing, good communication skill, strong organizational skills, self-starter, Knowledge of Microsoft Office, Excel, Knowledge of food services, and menu creating. The ability to problem solve and the ability to make good decisions.
JOB DUTIES AND RESPONSIBILITIES:
Responsible and immediately supervised by the Crisis Services Coordinator
This position is responsible and held accountable for the following duties, which may include:
• Utilizing their knowledge, skills and abilities the CSC will:
o Ordering all consumable and non-consumable including medical and PPE products for the unit.
o Knowledge of the unit and suicidal prevention measures are considered when ordering.
o Maintaining inventory which includes decluttering entire unit, counting of products, projecting future orders, strong organizational skills.
o Monitoring ordering to confirm all deliveries.
o Walking the unit looking for needed repairs on chairs or Unit.
o Knowledge of all aspects of the unit all positions and the functions of the positions
o Ordering all employee mandatory clothing includes shirts and nurses’ scrubs.
o Tracking and shipping of biohazard materials from the unit.
o Maintaining Materials Safety Data Sheets in book on unit.
o Reporting all Crisis unit maintenance issues to Crisis Services Coordinator
o Arranging repairs on appliances, locks and plumbing with other companies
o Communicating with current and perspective venders.
o Responsible for maintaining all vehicle maintenance, inspections, general cleaning

Providing community-based mental health and substance abuse services.