Software Engineer - Platform Capacity

About our Platform (at Grafana Labs): Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores these data and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability and security, and do it efficiently and effectively. The Internal Engineering Platform delivered by the Platform department provides application engineers with the tools, systems, and Kubernetes clusters they need to build, deploy, and run their workloads. Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability and who enjoy taking projects from conception to production. We organize ourselves into squads to allow focus on Cloud Infrastructure, Networking, and Security; engineering Productivity; Capacity management, Client Administrative Tooling (CAT); and US Federal compliance. Because we deploy production services, we have on-call rotations to ensure the system's health. Everyone at Grafana Labs tries to incorporate and use our product lineup in their day-to-day lives, so being on call is an important way to understand our system and how people use our products. About the squad & the role: We are hiring for the Platform Capacity squad. The Platform Capacity squad handles cloud service provider resources, scaling systems, and tooling. The Cloud service provider resources o11y include Managing cost, dashboards, and Scaling systems and tooling involves allocation management and utilization monitoring. The Cloud o11y design includes critical Prometheus, global Alertmanager, and meta-monitoring. Ultimately, we support teams developing important products like Grafana, Mimir, Loki, and Tempo. Examples of projects you could be working on: Allocation management and utilization monitoring Responsibilities Ideally, the successful candidate's responsibilities will center around helping the team to design, compare and choose appropriate solutions for (at least some) of the following things: Cloud service provider resource o11y Create cost alerts Help with improving cloud-cost margins Improve the reliability of autoscaling tools Investigate CSP unallocated resources Requirements: Experience working in a Platform group delivering services to internal users and customers Experience/interest in implementing, integrating and maintaining observability systems and processes Nice to have: Experience with Karpenter Docker Infrastructure Familiarity with Kubernetes administration Worked on the correlation of application performance to an application technology stack Microservices Telemetry querying Visualization and reporting Shift-left observability OpenTelemetry Go would be ideal In Canada, the Base compensation range for this role is CAD 115,169 - CAD 138,203. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).