Website:
poojakaro.app
Job details:
Graduate Trainee – Devotee Care Executive (Intern)
📍 Location: Gurugram
🎓 Internship Duration: 3–6 Months
💼 Employment Type: Full-Time Internship
🎯 Stipend: As per company policy
PoojaKaro is a fast-growing Spiritual-Tech platform connecting devotees worldwide with authentic Temple Pujas, Home Pujas, Chadhava Sevas, Astrology Services, and Vedic Rituals performed by experienced priests across India's sacred temples. Our mission is to make devotion accessible, authentic, and hassle-free through technology.
Role Overview
As a Graduate Trainee – Devotee Care Executive, you will be the first point of contact for our devotees. Your role is to assist devotees in booking pujas, answering their queries, guiding them through spiritual services, and ensuring they have a seamless and delightful experience with PoojaKaro.
This internship is ideal for candidates who enjoy interacting with people, have excellent communication skills, and want to build a career in Customer Success, Operations, or Community Management.
Key Responsibilities
- Assist devotees through WhatsApp, phone calls, live chat, and email.
- Help devotees choose and book suitable Temple Pujas, Home Pujas, Chadhava Sevas, and Astrology services.
- Resolve booking, payment, and service-related queries promptly.
- Coordinate with temple partners, priests, and the operations team for smooth execution.
- Maintain accurate customer interactions in the CRM.
- Follow up with devotees regarding bookings, ritual updates, and feedback.
- Handle complaints and escalations with empathy and professionalism.
- Educate devotees about PoojaKaro's services and ongoing campaigns.
- Collect customer feedback to improve the overall experience.
Who Should Apply?
- Final-year students or recent graduates from any discipline.
- Freshers with excellent communication skills.
- Passion for customer service and helping people.
- Interest in Indian culture, spirituality, or devotional services is a plus.
- Comfortable using smartphones, WhatsApp Business, Google Sheets, and basic computer applications.
Why Join PoojaKaro?
- 🙏 Work on a meaningful mission serving millions of devotees.
- 🚀 Gain hands-on experience in a fast-growing Spiritual-Tech startup.
- 📈 Learn directly from experienced founders and cross-functional teams.
- 🌏 Contribute to building India's leading digital platform for devotion.
- 💼 High-performing interns may receive a Pre-Placement Offer (PPO) for a full-time Devotee Care Executive role.
Click on Apply to know more.
_1591181343642.jpg){kind=logo}