Reckitt & Colman
Website:
rb.com
Job details:
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Global Business Services
Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a dynamic and vital engine: Reckitt's Global Business Services (GBS).
Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt. We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s mission.
About The Role
As the Global Process Owner (GPO) – Hire to Retire (H2R) you will be accountable for shaping and governing the end-to-end design, and continuous improvement of the global H2R process landscape. The role ensures standardisation, simplification, scalability, and business-alignment across the employee lifecycle, from talent acquisition through onboarding, performance, development, mobility, and offboarding.
This role sits at the heart of enabling an exceptional employee experience while ensuring operational efficiency, compliance, and alignment with Reckitt’s talent strategy. You will collaborate with HR Centers of Expertise (COEs), Global People Services (Shared Services), IT&D, and other Global Process Owners in Global business services to drive process design, technology enablement, and continuous improvement across the full hire-to-retire value chain.
Note: This role is not responsible for running day-to-day HR Shared Services operations. Instead, the GPO partners with Global People Services to deliver process improvements, automation, and simplification across all markets, ensuring operational execution aligns with process design and governance standards.
Your responsibilities
- Define and own the global end-to-end H2R process strategy, standards, and governance framework
- Lead global design authority for H2R processes including hiring, onboarding, core HR operations, payroll, time & attendance, and offboarding
- Champion process harmonization and digitization across markets, in partnership with HR, IT, and GBS
- Identify and deliver transformation opportunities that improve employee experience and operational performance
- Ensure compliance with regulatory, policy, and data privacy requirements across the H2R process landscape
- Drive adoption and optimization of H2R platforms (e.g., Workday, ServiceNow, payroll solutions)
- Monitor process performance and drive continuous improvement through KPIs and feedback loops
The experience we're looking for
- Deep understanding of the HR function and full employee lifecycle, with extensive experience designing and leading global H2R processes in a multinational company
- Demonstrated success in process transformation, automation, and employee experience enhancement. Proven experience as a H2R GPO or Head of HR Shared Services operations preferred
- Hands-on experience with global HR technologies (Workday, SuccessFactors, ServiceNow, ATS, payroll systems)
- Experience working in or closely with a Global Business Services or Shared Services model
- Demonstrated expertise in process ownership, transformation, and governance
- Proven ability to influence and align diverse stakeholders across functions and regions
- Strong analytical and problem-solving skills with a data-driven mindset
- Strong exposure to GBS ramp-up and mature environments, with a track record of scaling operations and evolving processes
- FMCG or other high-volume, fast-paced industry background preferred
The skills for success
- Global Process Design
- Hire to Retire
- HR Operations
- HRIS Platforms (e.g., Workday)
- Payroll & Time Management
- Employee Experience Design
- Process Transformation
- Stakeholder Engagement
- Compliance & Risk Management
- GBS Collaboration
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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