Job Title: Sales Coordinator
Company: GoTeam
Work Set-up: WFH (Remote)
Shift: Night Shift | 11 PM - 8 AM PH Time
Salary: Up to 50K
Summary: We are seeking a detail-oriented Sales Coordinator to support our sales team by managing sales orders, maintaining customer relationships, and ensuring seamless communication between clients and internal teams. This role involves handling inbound and outbound sales calls, utilizing CRM systems like Salesforce, and collaborating with production to track order timelines. The ideal candidate is highly organized, proactive, and committed to delivering excellent customer service while optimizing sales processes.
Key Duties:
- Sales Order Management: Enter and process sales orders with accuracy and efficiency
- Customer Communication: Handle inbound and outbound sales calls, ensuring a high level of professionalism and customer service.
- Sales Support: Assist the sales team with administrative tasks, including preparing quotes, managing customer data, and tracking orders
- CRM Management: Utilize Salesforce to manage customer relationships, track sales activities, and maintain up-to-date records
- Production Coordination: Work closely with the production team to track order timelines and provide customers with timely updates on their orders.
- Sales Meetings Participation: Actively participate in sales meetings, providing insights and updates on customer orders and sales activities.
- Data Accuracy & Reporting: Ensure all customer and order data is recorded accurately, generating reports when needed.
- Phone & Email Management: Respond to customer inquiries via phone and email promptly and professionally.
- Process Improvement: Identify opportunities to streamline sales processes and improve overall efficiency
Skills and Experience
Qualifications:
- Minimum 5 years of experience in a sales coordination or sales support role, preferably in a manufacturing or cold chain industry.
- Strong knowledge of Salesforce and ability to efficiently manage CRM data.
- Excellent verbal and written communication skills.
- Highly detail-oriented with strong organizational skills.
- Comfortable handling a high volume of sales calls and customer interactions.
- Ability to work collaboratively with sales, production, and operational teams.
- Strong problem-solving skills and ability to adapt to a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other business applications.
Your Benefits
- Company-provided laptop and an extra monitor for enhanced productivity and convenience
- Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life
- Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner
- 24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues
- Access to Salary Finance Platform for personal loans upon regularization, repayable via direct salary deduction
- P1,000,000 Life Insurance coverage for the Team Member
- Leave credits above industry standards, including additional client-specific leave entitlements.
- Welcome gift on your first day
- Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards
- Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights
- Earn P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia
Your Family's Benefits
- 24/7 access to confidential counseling support for mental health for four family members through our Employee's Family Assistance Program (EFAP)
- Free Telemedicine for four family member
- Personal invites for your family members to our monthly virtual events, with opportunities to win prizes
About Us
Company Name: GOTEAM
Achievements:
- Consistently raising the bar in employee engagement with an 85% score—leaving the global average of 23%, the US average of 33%, and even best practice organizations at 70% in the dust.
- Certified as a Great Place to Work for four years running—because when you’re great, you just keep proving it.
- Over 1,000 employees strong, with no plans to hit the brakes anytime soon.
Culture:
At GOTEAM, innovation isn’t just part of the job—it’s the job. We celebrate diversity, thrive on global perspectives, and create an environment where personal and professional growth isn’t a perk—it’s the norm. And that 85% employee engagement score? It’s proof that we’re not just ahead of the pack—we’re redefining the pack.
Mission:
Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.
Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.
