About the role
As a Project Manager (Maternity Leave Cover) at Gorilla, you'll play a key role in delivering successful client implementations by managing all aspects of project delivery. You'll be the bridge between internal teams and our customers, making sure requirements are crystal clear, timelines are met, and expectations are aligned. Your mission is to ensure projects are delivered on time and within scope—while creating a smooth and inspiring experience for our clients.
Key Responsibilities During the Contract Period:
Lead & Deliver End-to-End Projects:
Manage the delivery of multiple implementation projects across the UK market.
Translate customer requirements into clear milestones and deliverables, and work closely with engineering and consulting teams to ensure timely execution.
Proactively identify and mitigate risks, while maintaining control of scope, budget, and timelines.
Align Stakeholders & Drive Communication:
Ensure alignment and consistent communication between internal teams and customer stakeholders.
Facilitate all project meetings—kickoffs, check-ins, reviews—and ensure everyone stays informed and engaged.
Build Strong Relationships:
Cultivate trusted relationships with clients, acting as their go-to person throughout the project lifecycle.
Communicate progress with transparency and keep expectations realistic but inspiring.
Collaborate & Problem-Solve:
Coordinate cross-functional workstreams to keep projects moving and issues resolved quickly.
Flag blockers early and bring creative, practical solutions to the table.
Ensure Quality & Customer Satisfaction:
Uphold Gorilla's delivery standards and ensure client outcomes meet or exceed expectations.
Be a champion of service excellence, contributing to a positive client experience and long-term relationships.
About the company
Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximising ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.