Manager, Scaled Solutions Engineering

Minimum qualifications:

• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.
• 9 years of experience in systems design or coding in a general-purpose programming language (e.g., Python, Java) and working with web technologies (i.e., HTML, CSS, JavaScript, and HTTP).
• 5 years of experience in a technical people management capacity, including leading business transformation initiatives and partnering with cross-functional stakeholders within an organization.
• Experience translating technical concepts and solutions to non-technical and executive audiences.
  
  

Preferred qualifications:

• MBA or Master's degree in a related technical field.
• Experience working with ad tech products, including ad servers, DSPs, DMPs, and web analytics.
• Excellent project management and leadership skills, with the ability to formulate data-driven proposals.
  
  

About The Job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

In this role, you'll be part of a team with engineers and technical experts within the gTech Ads Solutions organization. You'll help create customer-focused solutions and platforms that boost scale, reach, and team velocity for all deliverables to customers, promoters, and partners across both Google Customer Solutions and Large Customer Sales segments. The solutions you launch will impact customers and shape the future product roadmap, all while being built around technical best practices and cutting-edge technology.

Responsibilities

• Manage a team of Solutions Engineers that develop scaled solutions with the intent of being delivered to thousands of customers across tiers.
• Deliver a business outlook and establish close relationships with leaders in Product teams, regional groups, and other specialists to ensure business alignment on opportunities and customer priorities.
• Manage and communicate processes and metrics to enable a highly transparent, credible, and impactful business strategy.
• Lead the change management on initiatives that drive automation and higher efficiency of complex, multifaceted workflows and processes, for both Google and our customers.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers.