Account Manager, Google Customer Solutions, Engage

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, advertising, account management, or marketing.
  
  

Preferred qualifications:

• Experience in leading and managing multiple projects with a broad range of internal/external stakeholders simultaneously.
• Knowledge of traditional and online marketing strategy, tactics, and products across all digital advertising product areas.
• Knowledge of the local market.
• Ability to think strategically about issues and develop recommendations/action plans.
• Excellent investigative skills.
  
  

About The Job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for Google. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of customers alongside account managers to consistently deliver against goals, while prioritizing and delivering an excellent experience to customers.
• Establish credibility with executives and act as a trusted consultant to optimize/expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for sustainable business growth.
• Drive business growth partnerships, business planning/strategy, review, and education for customers.
• Drive customer growth and contribute to overall team success.
• Partner with cross-functional teams to enable customer growth.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities.