Report

Clinical Manager - Willowbrook

Min Experience

5 years

Location

Houston, Texas, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

About the Role

The Clinical Manager at Care for Kids is a hybrid clinical-administrative leader who keeps the clinic running smoothly every single day. You will split your time between hands-on clinical shifts and critical management responsibilities — from scheduling and staffing to compliance, team coaching, and KPI performance. This role reports directly to the Director of Operations and the Management Team.

How You Are Compensated-Salaried

Clinical Hours-30 hrs
Clock in for all scheduled clinical shifts.
Administrative Work-10 hrs
Administrative tasks may be completed during or outside clinical shifts. Your compensation is reflected in the fixed annual amount included in your offer.

Qualifications

Required

Licensed Vocational Nurse (LVN)
5+ years of lead or management experience in a clinical setting
Minimum 3-5 year of medical office management experience
BLS Certification (current)
Flexible availability: Full-time + on-call

Preferred

Active Texas RN license
Bilingual: English / Spanish
Experience with urgent care or pediatric settings
Familiarity with EMR and online check-in platforms

Clinical Responsibilities

The following hours are always clocked in:

Work scheduled clinical shifts.
Support team members during clinical hours or scheduled shifts
Cover call-ins and fill staffing gaps during scheduled shifts

Administrative Responsibilities

Scheduling & Staffing

Receive scheduling requests from team members by the 10th of each month
Submit draft schedule to HR and Director of Operations by the 15th
Coordinate with regional Clinical Managers to build a cohesive regional schedule
Release and distribute final schedules to the clinical team by the 20th
Maintain FTE requirements; proactively manage staffing to avoid overtime
Continuously review resumes with the Talent Acquisition Specialist and conduct second and third-round interviews — the hiring process never stops

Operations & Compliance

Conduct detailed weekly inventory of medical and office supplies; submit orders by EOD every Tuesday based on thresholds and budget
Complete all Operational reports and provide Operations Director.
Ensure standards of care are adherence to clinical/operational guidelines.

Team Leadership & Communication

Hold monthly all-staff meetings covering emergency code review, policy updates, and skills coaching
Conduct one-on-one coaching with staff members.

Performance & KPIs

Address patient concerns and reviews, NPS survey scores.
Identify flow and daily operation issues and bottlenecks.

Care for Kids is an equal opportunity employer. We are committed to building diverse, high-performing teams.

About the company

Provides pediatric urgent care and school-based telehealth services.

Skills

EMR

Online check-in