PACE Day Center Receptionist (Central Valley PACE - Modesto)

The Administrative Receptionist provides administrative support to the Director of PACE and leadership team for PACE.  Under the direct supervision of the PACE Center Manager, the Administrative Receptionist duties include general clerical, receptionist and project based work, answers all administration calls, type documents, and greets visitors to the PACE Center.  The Administrative Receptionist should project a professional and cordial image through personal and phone interaction.

Schedule is Monday – Friday, working from 8:00am - 5:00pm.

Compensation:

$21.58 - $22.66 an hour

Essential Duties and Responsibilities

• Demonstrates effective communication and problem-solving skills.
• Type correspondence, memos, and reports as directed. Using computer or word processor, type special reports and grant applications.
• Answer telephone (Administration lines) transfer calls to appropriate department/person and take messages for the PACE Administration.
• Keep inventory and stock of all office supplies. Assist PACE staff with ordering supplies through purchasing.
• Assist in meeting scheduling and logistics to include ordering food as needed for PACE administration staff and leadership.
• Maintain Schedules for Boardroom and Conference rooms. Transcribe correspondence/reports for the office.
• Operate copy machine – including duplicating forms to replenish stock.
• Receive incoming mail and distribute. Be sure out-going mail from administration is taken to the mail room for processing.
• Keep up-to-date files of all correspondence (incoming and outgoing) and all memos.
• Keep the organization chart up to date.
• Greet PACE visitors to the center and answer questions.
• Screen participant calls to PACE Administration and decide who can best address their needs. Whenever possible, answer general-type questions regarding accounts.
• Handle confidential information and matters of discretion in a professional manner.
• Assist PACE Director, Center Manager, and Administrative staff with special projects.
• Represent PACE as needed in community functions/meetings.
• Observe each participant for any change in physical, mental, emotional and social functioning and shall report such changes to the licensed nurse
• Assist PACE staff with upcoming events.
• Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
• Other duties as assigned by supervisor.

Physical Demands          

• Ability to lift up to 30 pounds. Moving, lifting or transferring patients may involve lifting or pushing greater than 30 pounds, should be done with assistance as appropriate. 
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
• Must be able to have vision that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn, finger and feel.

Work Environment        

• The noise level is usually quiet to moderate, but may at times be noisy and crowded.
• Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
• Subject to unpleasant odors.

Education/Experience Requirements   

Minimum Qualifications:

• Microsoft Office (Word, Excel, Access, and PowerPoint)
• Valid California Driver’s License, acceptable driving record, and vehicle insurance.
• Pleasant telephone personality.
• Good typing ability.

Education/Experience:

• High School graduate or equivalent required.
• Current BLS CPR Card certified by the American Heart Association
• Minimum one (1) year administrative experience.
• Bilingual Spanish/English preferred.

Golden Valley Health Centers is an organization that delivers medical and health education services.