Overview:
đŚâ Lead Barista (Coffee + Ice Cream) â Bring the Energy, Lead the Experience!
Job Summary
Do you love coffee, ice cream, and creating memorable moments for people? Weâre looking for a Lead Barista whoâs ready to step up, lead by example, and keep the good vibes flowing behind the counter.
In this role, youâll be the go-to person on shiftâguiding the team, supporting daily operations, and making sure every guest leaves happier than when they walked in. Whether youâre crafting the perfect latte, building an over-the-top waffle cone, or coaching a teammate, youâll help create an experience our guests come back for again and again.
⨠What Youâll Do
Create Amazing Guest Experiences
- Welcome every guest with a friendly, upbeat attitude
- Take orders and make thoughtful recommendations
- Craft coffee drinks, shakes, floats, and ice cream creations with care (and a little flair!)
- Customize orders to make every guest feel special
Lead the Shift
- Set the tone by leading with positivity, urgency, and teamwork
- Help direct the flow of the shift and keep things running smoothly
- Communicate priorities clearly so the team stays on track
- Jump in wherever neededâno task is too big or too small
Train & Support the Team
- Coach team members using training tools and best practices
- Help new hires learn the ropes and feel confident
- Motivate and encourage teammates to do their best work
- Foster a fun, supportive, team-first environment
Keep Things Running Smoothly
- Handle cash register and transactions accurately
- Restock ice cream, toppings, coffee supplies, and guest essentials
- Maintain a clean, organized, and welcoming space
- Monitor product quality and ensure everything meets our standards
Own the Experience
- Resolve guest concerns quickly and professionally
- Lead by example when it comes to service, safety, and cleanliness
- Help create a space guests loveâand a team that loves working there
đ What Weâre Looking For
- Previous barista, food service, or cashier experience preferred
- Leadership or shift lead experience is a big plus
- Strong communication and people skills
- Ability to multitask and stay cool in a fast-paced environment
- A positive attitude and team-player mindset
đŞ Physical & Scheduling Requirements- Ability to stand for extended periods
- Flexible availability (early mornings, evenings, weekends, and holidays)
- Comfortable handling a variety of tasks throughout each shift
đ Why Youâll Love It Here
- Fun, high-energy work environment
- Opportunity to grow into higher leadership roles
- Work with a team that feels more like a crew
- Spend your days around coffee, ice cream, and happy people
If youâre ready to lead, create great experiences, and have fun doing itâweâd love to meet you. Apply today!
Qualifications:
| Type | Qualification |
| Experience | Current food handler's card preferred |
| Experience | Prior cashier experience a plus |
| Skill | Ability to stand for extended periods of time |
| Skill | Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays |
| Skill | Available to perform many different tasks within the store during each shift |