About the role
Location Details: Pune, Maharashtra
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a hybrid position. You'll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.
Join Our Team...
The Customer Engagement Team provides the platform, tools, and operations that enable GoDaddy to deliver the right message to the right customer through the right channel. We're more than a traditional marketing technology (MarTech) or demand generation team because we enable customer success across the entire lifecycle and journey with GoDaddy!
Our platform contributes to experiments that increase new purchases, activation, and engagement with products, as well as renewal rates. Our team of product managers, engineers, and operations use various platforms to quickly discover and experiment with customer engagement opportunities. We support marketing, site, shopping, product, and Care teams, and collaborate with our data platform and eCommerce teams to gather customer attributes!
What you'll get to do...
Take charge of identifying, sourcing, and delivering data insights for our marketers and merchandisers.
Deliver targeted messages at the perfect moment, using time windows over streaming data.
Independently lead product and platform discovery, delivery, value measurement, and ongoing iterative improvement.
Define the metrics to supervise platform success, including velocity, reliability, and performance – both for our platform itself and for the communications and campaigns sent through the platform.
Guide our investment plan for 1st and 3rd party tools in each component of the MarTech stack.
Discover and evangelize new opportunities for Generative AI and machine learning to improve our customer engagement outcomes.
About the company
GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success.
