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Junior Manager – Terminal Operations

Min Experience

2 years

Location

New Delhi

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

To supervise and monitor terminal operations activity of GNIAL like, allocation of resources and other activities while meeting / achieving established SOPs in specified area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction. To coordinate and provide operational support to Terminal Manager in Check-in, Security Hold Area (SHA), Arrivals & Reclaim area, internal and external stakeholders, government agencies for meeting any contingencies and smooth functioning of GNIAL. Conduct regular check on Standard Operating Procedures (SOP's) for ensuring excellent passenger service in the respected areas. Preparation of reports based on daily operations, used as statistics for passenger service level improvements

About the company

GMR Group is an Indian multinational conglomerate headquartered in New Delhi. The group was founded in 1978 by Grandhi Mallikarjuna Rao and comprises several companies including GMR Infrastructure, GMR Energy, GMR Airports, GMR Enterprises.

Skills

terminal operations
resource allocation
sop
regulatory compliance
passenger service