Promaynov Advisory Services Pvt. Ltd
Website:
promaynov.com
Job details:
Please find below job details :
Role : Manager - Global SAM
Experience : 8-12 years
Location : Gurgaon
Mode : Hybrid
How you will contribute?
Lead the global Software Asset Management strategy and operations to ensure license compliance, optimize software spend across on-prem, SaaS, and cloud, and reduce audit and security risk. Own the SAM operating model, processes, and tooling across regions; partner with Publishers, Legal, Data Privacy, Finance, Security, IT, and business units to deliver a single source of truth for software assets, proactive governance, and measurable savings. Modernize SAM services while maintaining strong audit defense and enterprise publisher management.
Key Responsibilities
- Strategy & Operating Model
- Define and execute a global SAM strategy, roadmap, and operating model covering on-prem, SaaS, and cloud (IaaS/PaaS), aligned to enterprise goals and risk appetite.
- Establish and maintain policies, standards, and processes for the full software lifecycle: demand, procurement, deployment, usage, optimization, renewal, and retirement.
2. Governance, Compliance & Audit Defense
- Ensure license compliance across publishers; maintain audit-ready evidence and lead audit responses to minimize financial and legal exposure.
- Implement and enforce controls to address license, cyber, privacy, data governance, and financial risks associated with software last use date.
- Govern SaaS portfolios and cloud license models; optimize consumption and ensure entitlement compliance.
- Comply with blocking unapproved software guidance
3. Cost Optimization & Value Realization
- Drive enterprise software cost optimization through usage analytics, right-sizing subscriptions, harvesting unused entitlements, and contract/rate optimization; maintain KPIs on spend, utilization, and savings.
4. Tooling & Data
- Own the SAM/ITAM toolset (e.g., ServiceNow SAM Pro), with discovery from Intune, entitlement, normalization, reconciliation, and reporting capabilities to maintain a single source of truth.
5. Vendor & Stakeholder Management
- Partner with Publishers to negotiate pricing and renewals; align contract terms with legal and security requirements.
- Coordinate with Legal, Finance, Security, IT Ops, IT Business Partners; embed SAM checkpoints in procurement, change, and security governance.
6. Cloud & SaaS Management
- Govern SaaS portfolios and cloud license models; optimize consumption and ensure entitlement compliance.
7. Team Leadership
- Build and mentor a global SAM team, define roles/KPIs, and foster cross-functional collaboration; champion the evolution from compliance-centric SAM to a strategic value driver ("SAM 2.0").
- Equip the team to remediate and on-board new titles efficiently
Qualifications: 8-12+ years in Software Asset Management/ITAM with global scope, including leadership of enterprise publisher portfolios and audit defense.
Licensing & Domain Knowledge
- Deep knowledge of licensing metrics for major publishers and SaaS subscription models; familiarity with cloud licensing and virtualization impacts on consumption.
Tools & Analytics
- Proficiency with SAM platforms (ServiceNow SAM Pro, Workspace & Dashboards) and advanced analytics (e.g., Excel Pivot/Power BI) for normalization, reconciliation, and KPI reporting.
- Provide monthly reporting to the business units
Governance & Process
- Demonstrated ability to establish global SAM policies/standards and operate a cohesive lifecycle process across regions and business units.
Stakeholder & Vendor Leadership
- Manage tickets and license provisioning
- Manage contract changes with Legal, Finance, Security, and IT; strong negotiation and executive communication skills.
- Manage chargebacks to the business
- Manage payment processing
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