Software Engineer, Machine Learning (Infrastructure)

Glean is looking for engineers to help build the world’s best search and assistant product for work. Our engineers work on a range of systems across the stack, including generative AI, RAG, query understanding, document understanding, domain-adapted language models, natural language question-answering, evaluation, and experimentation. We interact regularly with customers, deeply understand their pain points, and use whatever tool is necessary, simple or complex, to solve their problems. What you will do and achieve: Design, build, and improve ML systems and infrastructure Work with and enable other ML engineers focused on modeling Write robust code that’s easy to read, maintain, and test Mentor more junior engineers, or learn from battle-tested ones Who you are: 5+ years of experience BA/BS in computer science, math, sciences, or a related degree Experience working with ML infrastructure and engineering for search, recommendation, natural language processing, or something similar Key knowledge and skills: Proven ability to design, build, and ship production-ready software, ideally around ML infrastructure (pipelines, serving, GenAI) Strong coding skills (Python, Go, Java, C++, ...) Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.