About the role
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<div><strong>Benefits:</strong></div>
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<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
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<div>Glass Court Swim & Fitness is hiring a <strong>Full-Time Fitness and Racquetball Director</strong> to lead and grow our fitness and racquetball program and community. This role owns <strong>programming, leagues, clinics, court scheduling, member engagement, events, and revenue growth</strong>, while maintaining excellent fitness spaces and court conditions and a welcoming, inclusive culture for players of all levels.<br><br>
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<strong><br>Responsibilities<br></strong><br>
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<br>Oversee and lead all fitness and racquetball programming: group fitness, personal training, leagues, ladders, tournaments, clinics, lessons, and special events.</li>
<li>Manage fitness floor operations, personal training staff, and group exercise instructors.</li>
<li>Drive participation and retention through member engagement, outreach, and community-building across both fitness and racquetball.</li>
<li>Manage court scheduling/reservations, the group fitness class schedule, programming calendar, and utilization targets.</li>
<li>Recruit, hire, train, and coordinate all fitness instructors/personal trainers, racquetball pros, and event support staff (as needed).</li>
<li>Partner with Membership Director on tours/trials and convert prospects into racquet and fitness participants and members.</li>
<li>Maintain fitness area and court standards: cleanliness, safety checks, equipment maintenance, and reporting repair needs.</li>
<li>Coordinate with facilities/vendors on court maintenance, lighting, HVAC comfort, fitness equipment repair and replacement, and repairs.</li>
<li>Develop partnerships (local clubs, schools, corporate groups) and promote group bookings/corporate wellness programs.</li>
<li>Track KPIs: court utilization, league participation, group fitness class attendance, personal training revenue, lesson revenue, event revenue, and retention.</li>
<li>Support club-wide service standards and handle member issues/service recovery.<br><br>
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</ul><div>*The company reserves the right to add or change duties at any time.</div><div><br></div><div><strong>QualificationsRequired</strong></div><ul>
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<br>3+ years experience running fitness and racquetball programs, leagues, or club operations (health club, private club, YMCA, etc.).</li>
<li>Strong knowledge of fitness floor safety, personal training best practices, group exercise formats<strong>,</strong> racquetball rules, league formats, tournament operations, and player development.</li>
<li>Proven ability to build participation through programming, communication, and community leadership.</li>
<li>Current certification from a recognized organization (e.g., ACE, NASM, ACSM) in Personal Training or Group Exercise, or a degree in Exercise Science or a related field.</li>
<li>Strong organizational skills (scheduling, calendars, coordination).</li>
<li>Excellent member service, conflict resolution, and communication skills.<br><br>
</li>
</ul><div><strong>Preferred</strong></div><ul>
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<br>Experience managing a fitness department, including budgets and staff supervision.</li>
<li>Teaching/coaching experience (private lessons, clinics, player development).</li>
<li>Experience with club software for court reservations, class scheduling, and reporting (Jonas a plus).</li>
<li>Event marketing experience (flyers, email, social, partnerships).</li>
<li>Inclusive coaching experience (welcoming beginners, adaptive or neuroinclusive approaches).<br><br>
</li>
</ul><div><strong>What Success Looks Like</strong></div><ul>
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<br>Growing league, clinic, personal training, and group exercise participation month-over-month.</li>
<li>High court utilization and strong class attendance during peak hours + predictable programming calendar.</li>
<li>Strong member satisfaction and retention within the racquet and fitness community.</li>
<li>Smooth tournaments/events that drive excitement and referrals.<br><br>
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</ul><div><strong>Benefits/Perks</strong></div><ul>
<li>Fun team atmosphere</li>
<li>Competitive pay</li>
<li>Flexible hours</li>
<li>Valuable work experience</li>
<li>Increased social opportunities<br><br>
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</ul><div>
<strong>To Apply:</strong> Submit your resume and a short note describing your fitness and racquetball/program leadership experience (leagues/tournaments run, participation numbers, and any coaching background).</div>
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