Description
Job Title: Veterans Service Officer
Department: Human Services
Immediate Supervisor: Human Services Director
Supervises: None
Pay Grade: NE7 - $21.15 - $29.61
Hiring Range: $21.15 - $25.38
Status: Part-Time
Classification: Non-Exempt
Primary Place of Work: Human Services Building – 15193 Highway 119, Black Hawk, CO 80422
OPEN UNTIL FILLED OR A MINIMUM OF ONE WEEK
Primary Responsibility: The Veteran’s Service Officer is responsible for assisting veterans and dependents
in obtaining federal and state benefits to which they are entitled. The position is also responsible for
counseling, claims, coordinating benefits, reports and other assistance to veterans and dependents as
required. This position works within broad policy and organizational guidelines, independently plans and
implements projects, reports progress of major activities through periodic conferences and meetings. The
Veterans Service Officer is appointed by the County Commissioners for 2-year terms.
Duties:
The duties listed below are representative of, but do not necessarily include, all the duties and
responsibilities that an individual in this position may be called upon to perform.
General
- Provides assistance to eligible veterans and dependents in obtaining federal and state funds to which
they are entitled. These include both service-connected claims and non-service connected benefits
claims. - Counsels veterans and families on other benefits for which they may be entitled, including services
provided by the Department of Human Services and other agencies. - Regularly meets individually with veterans, by phone or in person, to update and provide information
on their claims and other services. - Manage and participate in public information and outreach activities to educate and offer services
to veterans; represent the program and makes presentations to various community groups. - Plans and coordinates regular recognition ceremonies for individual and veterans’ groups in the
county. - Maintain current booklets and other printed material pertaining to the statutory rights of veterans
provided under state and federal laws. - Completes required reports for the state.
- Attend training, conferences, and veterans’ organizations seminars to ensure current knowledge of
programs/benefits/laws. - Provide transportation for veterans to appointments at the Veteran’s Affairs Hospital or other sites.
- Completes other assignments relating to veterans’ affairs as requested by the county commissioners
and Human Services Director and any duties needed to stabilize an emergency situation.
Ability to:
- Communicate effectively with diverse clientele, including those with physical and developmental
disabilities and those experiencing mental health matters to accomplish goals and objectives,
including effective written and oral communications in English; and the ability to listen. - Establish and maintain courteous and effective working relationships with employees, the public
and other agencies. - Work independently without constant supervision.
- Make use of the resources that are specifically provided for veterans, such as support services,
programs, or benefits that can aid them in various aspects of their lives. - Understand, interpret and communicate, policies, procedures and benefits.
Requirements
Qualifications (Knowledge, Skills and Abilities)
Experience and Work Ethic
- Must be a minimum of 18 years of age.Must be a resident of Colorado.Must have served in the military with an honorable discharge, be a discharged LGBT veteran,
or be an officer released from active duty with the armed forces and placed on inactive duty.
- Ability to exercise professional judgment and organization skills.
- Creativity and ability to remain flexible in a changing environment.
- High degree of ethics and integrity.
- Interest in ensuring County codes are adhered to regardless of personal feelings or
relationship associated with individual matters.
Civic Minded
- Must possess strong community interest, while understanding the County government
organization, function, policy rules and regulations. - Ability to work effectively both independently and as a team member.
- Ability to review and evaluate operating procedures and recommend improvements.
- Use of professional and personal discretion to protect the County from any actual and/or
perceived appearances of impropriety. - Applicate Federal, State and local laws, codes and regulations.
Personal Responsiveness
- Ability to establish and maintain effective working relationships with co-workers, elected and
appointed officials, businesses, the general public and with the ability to communicate
effectively. - Self-directed and self-motivated in job-related tasks.
- Commitment that employment with the County is primary to all other forms of employment.
- Be punctual and prompt for work and meetings.
- Locate, organize, and retrieve department records and files in a timely fashion.
Education / Licensure
- High School diploma or GED
OR - Any combination of experience and education that would provide the required abilities,
knowledge and skills as determined by Gilpin County may be substituted for the requirements
above.
Mental/Physical Demands:
Environmental: The work environment is primarily an indoor office setting. Occasional travel may
be required. Outside work in the elements may also be required on occasion.
- Noise Level is moderate.
- Visual Acuity
- Able to hear normal conversations.
- Able to communicate orally in a clear matter.
- Good manual dexterity of hands and fingers
Summary
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Gilpin County provides reasonable job-related accommodations for disabled persons. Must pass drug screen and pre-employment screening.
*Part-time and Temporary staff are ineligible for the following benefits: medical, dental, vision, 401A, Life Insurance, Short-term & Long-term Disability plans in additional to Long-term care. See the benefit details at the end of the job posting for part-time options.
Benefits for Full Time Employees:
Paid Holidays: Gilpin County provides 13 paid holidays per calendar year. An employee will be paid ten (10) hours per holiday.
Vacation: The first year of employment, (based on the anniversary of the hire date) full-time employees are given 40 hours of vacation and earn 3 hours of paid vacation leave bi-weekly. After that time, leave shall accrue as follows:
|
|
Lump Sum on Date of Hire (Hours)
|
Hourly Accrual Rate
(bi-weekly)
|
|
Zero – 12 months
|
40
|
3
|
|
13 – 60 months
|
-
|
5
|
|
61 – 120 months
|
-
|
7
|
|
121+ months
|
-
|
8
|
Full-Time employees are encouraged to take their earned vacation leave each year. Vacation time accrual shall cap at the maximum amount and shall not exceed the maximum accrual amount, based on total months of service.
|
Months of Service
|
Maximum Vacation Accrual
|
|
Zero – 60
|
248
|
|
61 – 131
|
268
|
|
132 – 192
|
288
|
|
193 – 239
|
308
|
|
240+
|
328
|
Sick Leave: Full-Time employees shall accrue four (4) hours of sick leave each bi-weekly pay period. The maximum sick leave that may be accumulated by such an employee is 600 hours.
Personal Leave: Full time employees will receive 30 hours of personal leave per year. Personal time cannot be rolled over to the following year and will not be paid out. Personal time will be added to employees balance the first pay period of the new year. Employees hired throughout the year will receive personal time on a pro-rated basis, based on the quarter year that they are hired. Q1 30 hours, Q2 22.5 hours, Q3 15 hours, Q4 7.5 hours. Personal time terminates on December 31, 2025.
Medical Plans: Gilpin County offers two medical plans with Kaiser and United Health Care. Gilpin County offers a Health Reimbursement Account (HRA) for all employees to cover co-pays, deductibles, and other medical expenses. Employees are eligible for benefits the first of the month following 30 days of service. This HRA card will have $3,000.00 on it for an individual or $6,000.00 for a family. Both plans have a max out of pocket for $1,000 individual or $2,000 per family after the use of the HRA card for in network expenses.
United Health Care cost monthly:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$44.90/$94.30/$83.00/$130.15
Kaiser Permanente cost monthly:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$40.35/$84.80/$74.70/$117.15
Dental Plan: Gilpin County offers dental coverage through Delta Dental with PPO and Premiere network coverages. Individual deductible at $50 and family deductible at $150. In network coverage for preventative and diagnostic services are covered 100%, basic services covered at 80%, major services at 50%, and ortho covered at 50% with a $2,000 max. The plan offers a “Right Start 4 Kids” plan that covers children up to their 13th birthday at 100% with no deductible. Annual max this plan pays for covered dental services is $2,000 per individual covered on the plan.
Delta Dental costs monthly:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$0.00/$19.00/$47.00/$63.00
Vision Plan: Gilpin County offers vision coverage through VSP. In network coverage includes copays at $10 copays with an allowance of $175 per pair of either one prescription eyeglasses or contacts yearly on a 12-month calendar basis and discounts on Lasik.
VSP Vision costs monthly:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$0.00/$3.60/$3.80/$6.20
Retirement: Two retirement savings plans are available through the Colorado Retirement Association: 401(a) and 457 Deferred Compensation Plans
· The 401(a) has a 5% required full match with a 4-year vesting period.
· The 457 Plan is optional and has Pre-tax and Roth Options available. After four years of service, this plan could also include a County match as described below.
Social Security, as required by law: 6.2% required full match.
Effective July 8, 2025, for all new employees hired on or after this date, the graduated vesting schedule for the 5% match on employees’ 401(a) plan is as follows:
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Years of Service
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Vesting Amount
|
|
0 to less than 1 year
|
0%
|
|
1 year to less than 2 years
|
25%
|
|
2 years to less than 3 years
|
50%
|
|
3 years to less than 4 years
|
75%
|
|
4 years or more
|
100%
|
Starting January 1, 2026, two new voluntary retirement plan matches will be initiated, with one plan for POST (law enforcement officers) and a second for all other employees, based on years of service. The employee would need to make voluntary contributions into a 457 account at the minimum level in order to be eligible for the County match into the employee’s 401(a).
POST 401(a) eligible positions, 1:1 match
|
Years of Service
|
POST Employee Contribution to 457
|
County Match to 401(a)
|
|
4 to 8 years
|
1%
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1%
|
|
9 to 12 years
|
2%
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2%
|
|
13 or more years
|
3%
|
3%
|
All other 401(a) eligible positions, 1:2 match
|
Years of Service
|
Employee Contribution to 457
|
County Match to 401(a)
|
|
4 to 8 years
|
1%
|
0.5%
|
|
9 to 12 years
|
2%
|
1%
|
|
13 or more years
|
4%
|
2%
|
Short-Term Disability: Short-term disability pays 60% of your earnings with a max of $1,000 per week for up to 11 weeks. Benefits begin on day 15 and your first two weeks you will have to cover with sick or vacation time.
Long-Term Disability: Long-term disability kicks in after 90 consecutive calendar days of a qualified disability. The plan will pay 60% of your earnings with a max of $5,000 monthly.
Long Term Care: In the event that you are injured and need to be treated at a care facility, Gilpin County provides coverage at no cost to you. The plan provides up to $2,000 per month, and up to 3 years in a facility. If you would like to add supplements coverage for a greater amount per month or a longer term, supplemental coverage is available for you to purchase.
Employee Assistance Program (EAP): EAP is provided through Triad All one Health for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Gilpin County Parks & Recreation: Employees receive free memberships, as well as 20% discounts on most services such as childcare, leagues, rentals, in house classes but does not include contract classes.
Benefits for Part Time and Temporary Employees:
Sick Leave: Leave accrues at the rate of 1 hours of sick leave per 30 hours worked to a maximum of 45 hours per year.
Retirement: As a part time or temporary employee, you may participate in the optional 457b or 457 Roth plan. These plans may be started, stopped, and changed anytime during your employment.
Employee Assistance Program (EAP): EAP is provided through Triad All One Health for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Retirement: Gilpin County offers optional 457b or 457 Roth plans. The optional 457b plans may be started, stopped, and changed anytime during your employment.
Gilpin County Parks & Recreation: Employees receive free membership, as well as 20% discounts on most services such as childcare, leagues, rentals, in house classes but does not include contract classes