KNOWLEDGE REQUIRED |
Customer and personal service; English language and composition; law and government; court administration; public safety regulations; judicial principles and practices; court proceedings and processes; legal terminology and documentation; regulations governing court/legal activities; Arizona Statutes and court rules; Bailiff duties, responsibilities and protocol; court calendaring systems; Interpreter functions and standards; customer service standards and protocol. Working knowledge of Electronic Evidence Presenter (ELMO), Liberty Court Recorder, Zoom Video Conferencing, YouTube, Courtroom sound systems, and hearing devices used in Courtroom setting. |
SKILLS REQUIRED |
Active listening; communicating diplomatically; customer service; persuading and influencing; problem solving; diversity awareness; time management and multi-tasking. |
ABILITIES REQUIRED |
Fully and quickly comprehend spoken words; detect embedded objects or information; multi-task; speak clearly and sensibly and follow orders.
Ability to troubleshoot and resolve issues that may arise with Electronic Evidence Presenter (ELMO), Liberty Court Recorder, Zoom Video Conferencing, YouTube, Courtroom sound systems, and hearing devices used in Courtroom setting. |
PHYSICAL DEMANDS |
- Occasionally stands to perform public safety duties.
- Routinely sits to perform watchmen duties and to attend to other duties.
- May be required to lift work related materials or equipment up to 25 lbs.
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WORK ENVIRONMENT |
This position occasionally spends time in office environment; routinely spends time in courtrooms and courtroom lobby; regularly spends time in library. |
SAFETY RISK EXPOSURE |
Incumbents in this position may become exposed to individuals with high level of emotional distress; hostile plaintiffs and/or defendants; hostile family members or other parties to the plaintiff and defendants. |
PROTECTIVE GEAR & SAFETY MANUALS |
This position is required to constantly follow written safety procedures and manuals relevant to the division or department. |
CONSEQUENCES OF ERROR |
Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible. |