Product Designer

Overview

Company name: GigaML  | HQ Location: San Francisco , California | Website | LinkedIn

Role: Product Designer

• Salary: Rs. 20-36 Lakhs per annum
• Experience: 2+ years
• Location: Bengaluru, Karnataka
• Type: Full-time

About us

 Revolutionizing B2C support with advanced LLMs

- Empowering businesses to deliver instant, personalized customer care at scale 

- Driving significant improvements in CSAT scores, resolution times, and agent efficiency

Reliable AI for customer support

- Automate with LLMs, maintain CX control 

- White glove onboarding, strict guardrails

- Progressive automation, workflow experimentation

- Reduce cost, improve CSAT & resolution time

Key benefits of GigaML for B2C customer support and banking:

- Handle high volume of customer queries with speed and accuracy

- Provide 24/7 support across multiple channels

- Reduce cost per interaction while improving customer experience

- Free up agents to focus on complex, high-value interactions 

- Ensure consistent, compliant responses in regulated industries

Founder/Recruiter profiles:

Varun Vummadi