About the role
GigaML is growing fast and hiring engineers in Bangalore.
At GigaML, we're transforming how enterprises manage customer support by deploying AI agents that resolve over 1 million customer tickets monthly for a single client through voice and chat. We're trusted by industry leaders like Postman and Zepto (YC's fastest-growing company), and we're scaling fast to meet growing demand.
Our AI agents:
Reliably navigate complex, real-world conversations with clarity
Maintain exceptional accuracy in handling sensitive information like payments
Operate with extremely high availability (24 hrs/day)
Seamlessly scale to meet enterprise-level demands (+40k tickets/day)
We work hard and take pride in our commitment to delivering the best products on the market. With a strong pipeline of enterprise clients and ambitious goals, we're moving fast to execute and deliver results.
Funding: Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors.
YC Partners talking about GigaML
(Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)
Qualifications
Startup Experience: We strongly prefer candidates with prior startup experience. Former founders are especially valued, as their entrepreneurial mindset and problem-solving skills align well with our fast-paced environment.
Prior Experience: A minimum of 2 years of experience is required, with a maximum of 8 years.
Educational Background: A minimum of a Bachelor's degree from a Tier 1 or Tier 2 college in India.
Backend Skills: Strong background in Python
Good-to-Have Skills:
Frontend Development: Proficiency in Next.js and React.
Cloud Platforms: Experience with AWS or Azure.
Scalability & Deployment: Familiarity with Docker is a strong plus.
Core Responsibilities
Build Product: Quickly ramp up and contribute to our Chat and Voice products, eventually owning your own product or product lines.
Technical Leadership: Drive technical decisions and architecture design, shaping the backbone of our solutions.
Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
Ownership: Take full product ownership, from ideation to launch, including integration into existing systems.
What you'll Gain
Impact: Be a key contributor to cutting-edge ML projects reshaping industries.
Growth: Thrive in a dynamic, innovative environment alongside top-tier talent.
Innovation: Work with advanced tools and continuously push boundaries.
Autonomy: Drive your own initiatives and influence the company's technical direction.
About the company
Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.
