Documentation Assistant and Operations Support
Ghanem Forwarding LLC
- Salary
- $45k - $50k
- Location
- Halethorpe, Maryland, United States
- Job type
- Full-time
Required skills
- Microsoft Excel
- Microsoft Outlook
- Data entry systems
About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Paid time off</li>
</ul>
</div>
<div class="trix-content">
<div>
<strong>Full‑Time | In‑Office (Non‑Remote)</strong><br> <strong>Halethorpe / Baltimore, MD<br></strong><br>
</div><div>Ghanem Forwarding LLC is a growing freight forwarding and NVOCC company specializing in vehicle (RORO) and container shipping. We are looking for a <strong>Documentation Assistant / Operations Support</strong> team member to help scale our daily booking and documentation workload while supporting our existing documentation staff.<br><br>
</div><div>This role is designed to <strong>grow into a more independent backup documentation position</strong> over time.<br><br>
</div><div>Key Responsibilities<br><br>
</div><ul>
<li>Provide <strong>email and text-based customer support</strong> (phones come later in training)</li>
<li>Assist documentation staff with <strong>data entry and booking support</strong>
</li>
<li>Learn and work within our <strong>internal data entry and documentation systems</strong>
</li>
<li>Support daily shipment bookings to help increase overall volume</li>
<li>Help prepare and manage shipping documentation as assigned</li>
<li>Follow established compliance and operational procedures</li>
</ul><div>Training & Growth<br><br>
</div><ul>
<li>Initial focus on <strong>email/text support and data accuracy</strong>
</li>
<li>Gradual expansion into more <strong>independent documentation responsibilities</strong>
</li>
<li>Hands-on learning with real shipments and live operations</li>
<li>Opportunity to grow into a critical backup role for documentation staff</li>
</ul><div>Preferred (Not Required)<br><br>
</div><ul>
<li>Experience with <strong>RORO and/or container shipping</strong>
</li>
<li>Experience with <strong>U.S. Customs and/or ACE filing</strong>
</li>
<li>Freight forwarding, logistics, or export documentation background</li>
</ul><div>
<em>Lack of industry experience is okay if you are highly capable, detail-oriented, and motivated to learn.<br></em><br>
</div><div>Required Qualifications<br><br>
</div><ul>
<li>
<strong>Very strong computer skills</strong> and efficiency</li>
<li>Comfortable working in <strong>Microsoft systems (Outlook, Excel, etc.)</strong>
</li>
<li>Excellent attention to detail and accuracy</li>
<li>Able to follow procedures and handle multiple tasks daily</li>
<li>Reliable, professional, and organized</li>
<li>Comfortable working in a fast-paced office environment</li>
</ul><div>Work Environment<br><br>
</div><ul>
<li><strong>Full-time role</strong></li>
<li><strong>In-office only (non-remote)</strong></li>
<li>Fast-growing logistics company with real advancement opportunities</li>
<li>Collaborative team environment with hands-on training</li>
</ul><div>Why Join Ghanem Forwarding?<br><br>
</div><ul>
<li>Be part of a <strong>growing international logistics company</strong>
</li>
<li>Learn valuable, in-demand industry skills</li>
<li>Clear path to increased responsibility and trust</li>
<li>Stable, full-time position with long-term potential</li>
</ul>
</div>
About Ghanem Forwarding LLC
Freight forwarding and NVOCC services specializing in international vehicle exports.
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