Billing Coordinator

“Are you looking to roll up your sleeves and use your knowledge to be part of a trusted Accounting/Billing team?” 

GetQuorum is looking for a passionate and dynamic Billing Coordinator who brings their dedication and motivation to solve big and small billing problems. Do you have the drive and passion to handle billing issues, processing invoices, and handling account receivables? 

Are you hoping to grow professionally and personally with a close-knit team? 

If you answered “yes,” keep on reading. 

Every firm promises results; this is just the beginning at GetQuorum. We go beyond results to become a trusted partner. This role will be demanding yet rewarding.

About the Role 

At GetQuorum, we offer an exceptional opportunity for you to develop a unique and comprehensive skill set right from day one. As a growing SaaS platform, we are proud to continue to expand our dominant market share in North America, providing you with an exciting environment to be a part of. The Billing Coordinator plays a critical role in ensuring our clients receive the correct invoices in a timely manner, while offering great customer service using GetQuorum tools. This role is mainly responsible for the account receivables with the goal of improving billing processes.

We embrace self-starters and independent problem-solvers who thrive in the face of uncertainty. Our team's diverse backgrounds, ranging from Neuroscience, Marketing, Political Science to Musical Theatre Performance, foster a rich and dynamic work environment. Candidates who are comfortable with people and eager to learn SaaS Best Practices will find an excellent fit with us. Our culture is collaborative, and our team enjoys celebrating successes and having fun.

We offer 

• Competitive compensation package based on experience
• Opportunities to do challenging and meaningful work
• Dynamic, collaborative team 
• Solve real and challenging operational problems 
• Fully remote 

About the candidate 

Skills, attributes, and responsibilities. 

We are looking for a candidate who can: 

• Use GetQuorum’s software and Chargebee to issue timely and accurate invoices
• Contact clients as needed to ensure payment of outstanding invoices and resolve any client questions or issues that arise.
• Ensure accuracy and validity of information in the CRM and billing software
• Track and record payment of invoices in conjunction with our accounting department 
• Investigate and resolve invoice discrepancies 
• Work collaboratively with accounting and sales department
• Track signatures on Master Service Agreements and distribute Certification of Service to clients
• Participate in various administrative tasks and ad hoc projects 

Must Haves 

• Available for 10am - 2pm, Monday - Friday
• Excellent oral and written communication skills with strong phone and email etiquette
• Excellent organizational and interpersonal skills
• Efficient multitasking and time management
• Strong problem solving and analytical skills 
• Ability to work independently and take initiative 
• Attention to detail
• Proficient in Microsoft and G-suite applications
• 1+ years of client-facing and customer support experience
• Billing experience is an asset
• Prior experience collecting receivables an asset
• Ability to thrive in an unstructured, startup environment

The Company 

GetQuorum is a Toronto-based technology company that provides hosted virtual annual general meetings and electronic voting platform-as-a-service tailored to the condominium markets in Ontario, Alberta, Florida and North America. We also have a rapidly growing customer segment of not-for-profits, member associations, regulatory bodies and other organizations outside of the condominium and HOA space. With our software, clients host successful Annual General Meetings, gather proxies and electronic votes, pass bylaws, reduce meeting package distribution costs and, most importantly, achieve quorum. We have a great, close-knit team – we work hard and have fun together. We live our company values, which include but are not limited to; 

• Service: Providing a quality experience to the clients we serve
• Integrity: It isn’t just about going through the motions but always following your inner moral compass, even if it leads you down a path paved with tough choices.
• Accountability: Mistakes happen, we've all made them, and we'll continue to make them. How you handle that mistake is important.
• Dedication: We give our all for mutual success by proactively seeking out learning opportunities, pitching solutions to help the company, assisting your team, maintaining a positive attitude, and punctuality.
• Respect: We accept everyone as they are and for who they are. Encourage coworkers to express themselves and share their opinions and ideas. 

If you want to know more about our fantastic team and us, please refer to

Our website: https://www.getquorum.com/

Our interview process follows this sequence if you are chosen to move forward. 

1. An email will be sent to successful candidates to arrange a phone screening. 
2. A 15-20 min screen with a member of our HR team. 
3. A 45 min Interview with our Billing/Accounting Team
4. A decision is communicated, and if successful, an offer is extended
5. Reference checks 

If at any time we decide to end your candidacy, you will be notified of this in writing by a member of our team. We would appreciate it if you extended that same courtesy. 

We look forward to receiving and reviewing your application. 

GetQuorum is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, including our work environment. GetQuorum welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Please inform us within your application if you require any accommodations, and every aspect will be made to meet your needs.