Technical Writer

Looking for candidates to hire only from SAAS background experience. 

We Are Hiring: Technical Writer for a Leading Tech Company 

Position: Technical Writer | Experience: 3-5 years
 

Requirements:

• Experience: 3-8 years of technical writing for a technical audience.
• Technical Writing Skills: Expertise in user-oriented product documentation and online guides.
• Education: Bachelor’s degree or equivalent experience (Language/Literature/English is a plus).
• User-Centric: Passionate about understanding products from a user perspective.
• Detail-Oriented: Skilled in creating clear, structured guides with clean visuals.
• Innovative: Enjoys experimenting with new content creation methods (e.g., videos, in-app guides).
• Communication: Excellent collaboration and writing skills with a focus on clarity and quality.

Key Responsibilities:

• Product Mastery: Gain hands-on experience with our products to create intuitive user guides and online help resources.
• Configuration Guides: Develop comprehensive resources for onboarding and product setup.
• Troubleshooting: Create detailed troubleshooting documentation for support teams.
• Innovative Content: Design engaging formats like short videos, FAQs, and inline help.
• Release Notes: Deliver timely and accurate product update notes.
• Collaboration: Work with product managers, SMEs, and engineers for content creation.
• Content Review: Ensure consistency in validation messages, announcements, and menus.
• Documentation Planning: Schedule updates aligned with product releases.
• Best Practices: Establish standards and identify tools to enhance content quality.
• Training Materials: Assist in creating training content and related documentation.