Senior Product Manager

Get Well is seeking a highly motivated Senior Product Manager to drive the evolution of our product portfolio. In this role, you will harness deep market insights, customer feedback, and competitive analysis to shape innovative product strategies. Your work will be central to transforming customer processes into clear, actionable product initiatives that not only meet today's needs but also set the stage for long-term differentiation and value. You will closely collaborate with US-based CPO and VPs of product development while working cross-functionally with engineering, sales, marketing, and operations, reporting to the Senior Director of Product Management, to ensure that our products continue to lead in innovation within the healthcare technology space. Key Responsibilities: Market Insight & Strategic Planning Collaborate with the VP and leadership team to shape and refine the product strategy and roadmap, ensuring alignment with broader business objectives. Participate and support comprehensive market research and competitive analysis to pinpoint trends and opportunities within the healthtech sector. Delve into customer workflows and processes to identify unmet needs, turning these insights into compelling use cases and value propositions. Product Innovation & Development Lead initiatives to incubate new product ideas or drive significant enhancements that reshape our value proposition. Translate strategic insights into clear, detailed functional requirements that guide development—bridging the gap between high-level concepts and actionable plans. Partner closely with engineering and design teams, using iterative feedback from users and the market to refine product features continuously. Customer & Stakeholder Engagement Serve as the voice of the customer, gathering insights through interviews, surveys, and ongoing feedback loops. Build and nurture relationships with key healthcare stakeholders to ensure that product developments address real-world needs and challenges. Collaborate with marketing and sales teams to develop product positioning, messaging, and go-to-market strategies that resonate with our target audiences. Operational Excellence Define and monitor key performance indicators (KPIs) to evaluate product success and drive improvements. Optimize product management processes and leverage best practices to enhance efficiency and quality in product development. Stay current with emerging trends and methodologies in product management to continuously elevate our approach. Leadership Lead, mentor, and manage the India-based product technical product owner team, fostering a culture of collaboration, innovation, and high performance. Build and sustain a high-performing team through recruitment, training, and career development programs. Work with Talent Acquisition to ensure that Get Well has the necessary technical talent and capabilities to achieve strategic goals.

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well's award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace.