Festo
Website:
festo.com
Job details:
Role Description: You will join a global service organization focused on supporting clients in selecting the best pneumatic automation products for their needs. In this role, you will compare competitors’ offerings with Festo's products, helping customers make informed decisions. Your responsibilities will include providing analytical support for cross-referencing products, both for clients and internal teams, across standard and special projects.
Interested candidates can fill this form: Graduate Engineer Trainee: Technical Support Engineer - Pneumatics and Process Automation – Fill out form
Responsibilities:
- Support customers remotely to troubleshoot and commission their pneumatic and process automation systems.
- Identify and resolve technical issues related to product malfunction / wrong installation / wrong parameterization, etc.
- Responsible for solving customers and internal technical inquiries.
- Select the proper components for the customer’s Factory and Process Automation application.
- Use technical features and parameters based on catalogue information to solve technical enquiries.
- Keep an open communication with other Festo companies worldwide to clarify customer-specific problems and technical details.
- Participate actively in technical trainings.
Requirements:
- Degree in in the field of Mechanical Engineering
- Strong Knowledge of products and applications in the field of Pneumatics and Process Automation
- Knowledge of the Festo product portfolio is an advantage.
- Excellent written and verbal English communication.
- Experience in customer interaction such as technical discussion, on-site/remote service
- Very good MS Office knowledge
- Independent and responsible working nature
- Technical Inclination towards new product launch and applications
- Team-oriented work in an international team
- Willingness to work 5 days from our office in Bommasandra, Electronic City
Interested candidates can fill this form: https://forms.office.com/e/XpBnGdcPLe
Click on Apply to know more.