Tier 2 System Support Technician
Gensco Inc
- Salary
- $56k - $66k
- Experience
- 2+ yrs
- Location
- Salem or Tacoma
- Job type
- Full-time
Required skills
- Epicor P21
- Pathguide
- Global Shop
- Office 365
About the role
2+ years Tier 1 technical support experience, preferably with Pathguide or similar software; expertise in troubleshooting complex software and hardware issues; strong IT infrastructure and networking knowledge; advanced ticketing system understanding; ability to work independently during non-business hours.
About Gensco Inc
Family-owned HVAC wholesale distributor and sheet-metal manufacturer serving residential and commercial contractors across the Pacific Northwest.
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