Insurance Process Associate (Non-Voice / Voice / Backend)

The role will be part of the Insurance Domain, handling processes related to claims, underwriting, policy servicing, and data processing. Depending on your communication skills and aptitude, you may be placed in voice, non-voice, or back-end roles. Key Responsibilities: Handling insurance documentation and claim processing Working on client insurance policies using internal systems Customer communication via email/chat (for non-voice roles) Maintaining confidentiality and following quality standards Performing tasks based on standard operating procedures (SOPs) Eligibility Criteria: Education: Any Graduate (Arts, Science, Commerce, or Engineering) Experience: 0 – 2 years Preferred Skills: Good communication skills (English) Basic computer knowledge and typing speed Ability to work in a team and meet deadlines Willingness to work in shifts (if required)

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work. With over 100,000+ employees and operations in 30+ countries, Genpact partners with the world's biggest brands to improve customer experience, streamline operations, and lead business transformation. It's consistently rated as a great place to work and a launchpad for early-career professionals.