Business Analyst - Training coordinator – Learning Process

Session Scheduling: Coordinate and manage the scheduling of training sessions. Learner Attendance: Track and record attendance for all training sessions. Session Registration: Handle the registration process for learners, ensuring accurate and timely enrollment. Cancellation Management: Manage session cancellations, including notifying learners and updating records. Waitlist Management: Oversee waitlists, ensuring learners are informed of their status and enrolled as spots become available. Online Meeting Invites: Send out online meeting invitations to participants, ensuring all necessary information is included. Customized Notifications: Create and send customized notifications to learners regarding session details, changes, and reminders. Session Close Out: Complete post-session activities, including collecting feedback and closing out sessions in the LMS. Invoice Payment and Receipt: Process invoices related to training sessions, ensuring timely payment and receipt documentation. Moderation Service for Virtual Instructor: Provide moderation/hosting services for virtual instructor-led training sessions, ensuring smooth delivery and engagement.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.