Narmada Toyota
Website:
narmadatoyota.com
Job details:
Company Description Narmada Toyota is a Toyota-authorized automotive retail dealership based in Vadodara, Gujarat, India. The company serves individual and corporate customers with new vehicle sales, pre-owned vehicles, and after-sales services. Located in the Makarpura industrial area, the dealership is positioned to support a diverse and growing customer base. Narmada Toyota focuses on delivering reliable products and attentive customer service, while promoting long-term relationships with vehicle owners. Team members join a fast-paced, customer-oriented environment with opportunities to contribute to business growth.
Role Description The General Sales Manager is a full-time, on-site role based at Narmada Toyota in Vadodara. This position oversees the entire sales department, including new and pre-owned car sales, from setting sales targets and strategies to monitoring performance and ensuring profitability. Day-to-day responsibilities include leading and coaching the sales team, managing showroom operations, conducting regular sales meetings, and tracking sales metrics and market trends. The role involves developing and implementing sales plans, coordinating promotional activities, ensuring an excellent customer experience, and maintaining strong relationships with customers, financiers, and other business partners. The General Sales Manager also collaborates with senior management on forecasting, inventory planning, pricing decisions, and compliance with company policies and brand standards.
Qualifications
- Proven experience in automotive sales management or a similar retail leadership role, preferably at a branded dealership.
- Strong skills in team leadership, coaching, performance management, and conflict resolution.
- Demonstrated ability in sales planning, target setting, pipeline management, and reporting.
- Solid customer relationship management skills, with a focus on customer satisfaction and retention.
- Competence in business communication, negotiation, and presentation with diverse stakeholders.
- Ability to analyze market trends, competitor activities, and local customer preferences to adjust sales strategies.
- Comfort with using dealership management systems, CRM tools, and standard office software.
- Bachelor’s degree in Business, Marketing, or a related field is preferred; relevant experience may be considered in lieu of formal education.
- Fluency in English and local languages used in Vadodara for effective customer and team communication.
- High level of integrity, ownership mentality, and readiness to work flexible hours, including weekends and peak business periods.
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