General Manager-Director
HuntingCube
- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- business management
- business strategy
- cross functional
- data science
- key performance indicators
- LTV
- product pipeline
- statistics
About the role
Website:
huntingcube.ai
Job details:
Job Description
Functional Expertise
- A deep understanding of POS hardware, software, and related technologies
- Proficiency in payment processing protocols, standards, and regulations
- Have a grasp of UX principles and practices to ensure an intuitive and user-friendly interface for merchants and internal agents
- Proficiency in data analysis is vital for extracting meaningful insights from POS transaction data
- Understanding of Payment Application (installed on POS), Switch Network and Card Schemes
- Understanding of card transaction flow on POS machines
- An understanding of industry-specific regulations, security protocols, and data privacy requirements
- Staying updated with emerging technologies and industry trends
Problem Solving
- Order Commercialization
- Define & Implement new order commercials in line with business strategy
- Map / update existing incentive plans to support the distribution
- Perform competition benchmarking in regular intervals to assess and change order commercials if required
- Ensure key metrices like customer’s LTV, Breakeven month, profitability are staying up to the mark
- Transactional Profit Margins:
- Review and modify POS onboarding rules to ensure a merchant gets onboarded in the most favored bank as per the profile
- Review and modify transaction routing logics to improve MDR / Interchange fee profit margins
- Periodically review the transaction processing system / logics to ensure MDR / Interchange fee levied to merchants or charged by the banks are optimal
- Define and implement enhancements around transaction flow like persona based Cashback, loyalty programs to improve TPV & activation rates
- POS Implementation & Management
- Lead the selection, implementation, and integration of POS systems, ensuring they meet the organization's requirements
- Develop and enforce policies and procedures for secure and efficient transaction processing
- Define product pipeline keeping in mind asks from all divisions and work with Product to get this executed
- Team Leadership and Collaboration:
- Build and lead a high performing team of professionals, providing coaching, mentoring and performance feedback
- Foster a collaborative culture, promoting cross functional collaboration with departments such as Product, Tech, Operations, Marketing, Data Science, Tax/Finance etc.
- Manage vendor relationships and contracts related to POS systems and services
- Manage strategic relationships with POS partners including TSP’s, Switches, Network providers, Card
Schemes and Acquiring Banks
- Data Analysis & Reporting:
- Work with product / Data science teams to leverage data from POS systems to generate insights and actionable recommendations for improving sales, inventory management and customer experience
- Develop and implement reporting mechanisms to track key performance indicators related to POS operations
- Present findings and recommendations to senior management, providing data driven insights to drive decision making
Required Skills
['Business Modeling']
Additional Information
- Graduate Degree in Engineering/Economics/Statistics/Management
- Post-Graduation Degree in Business Management
- 10+ years of experience in Financial industry. 3+ years of work ex in POS systems, hardware, software and integration process
- Strong technical knowledge of POS systems, hardware, software, and integration processes
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.