The PGS Vedanta
Website:
pgsvedanta.com
Job details:
Company Description
PGS Vedanta is a 4-star classified luxury hotel located in Kochi, catering to both business and leisure travelers. The hotel offers specialized rooms with world-class amenities designed for ultimate comfort and a contemporary atmosphere. Guests can enjoy two on-site restaurants and a 24-hour coffee shop, providing convenient and memorable dining experiences. PGS Vedanta places strong emphasis on health and wellness, featuring an entire floor dedicated to a luxury spa and salon, a state-of-the-art fitness center, and a swimming pool. The team is committed to delivering exceptional service and creating a relaxing, rejuvenating stay for every guest.
Role Description
The General Manager is responsible for overseeing all aspects of hotel operations, including front office, housekeeping, food and beverage, spa and wellness services, and maintenance, to ensure a seamless guest experience. This full-time on-site role, based in Kochi, involves leading and mentoring department heads, managing budgets, monitoring performance metrics, and implementing policies that uphold service quality and brand standards. The General Manager will drive revenue growth through effective sales, marketing, and yield management strategies, while controlling costs and optimizing resources. Daily responsibilities include handling guest feedback, ensuring compliance with safety and regulatory requirements, coordinating with vendors, and maintaining the property and facilities in top condition. The role also requires fostering a positive, inclusive workplace culture, promoting staff development, and continuously improving operational processes.
Qualifications
- Experience in hotel or hospitality management, with a strong track record in overseeing multi-department operations and guest services.
- Proficiency in revenue management, budgeting, and financial analysis to drive profitability and cost control.
- Strong leadership, team management, and people development skills, with the ability to build an inclusive and collaborative work environment.
- Excellent communication, negotiation, and conflict-resolution abilities for interacting with guests, staff, and external partners.
- Knowledge of hotel systems and processes, including property management systems, reservations, and basic IT literacy.
- Focus on service quality, health and safety, and regulatory compliance within a hospitality setting.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field; an advanced degree or professional certifications in hospitality are an advantage.
- Prior experience in managing a luxury or upscale hotel property, preferably in an urban or resort location, is highly beneficial.
- Ability to work flexible hours, including weekends and holidays, as required by hotel operations.
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