delaware BeLux
Website:
delaware.pro
Job details:
We are seeking an experienced
SAP Application Support Consultant specializing in
Vendor Invoice Management (on-premise/hybrid solution for ERP and S/4HANA) and SAP Central Invoice Management (CIM), cloud-native application designed for SAP S/4HANA Public Cloud.
This role focuses on providing
Level 2 / Level 3 application support for end‑to‑end vendor invoice processing, ensuring stable operations, efficient exception handling, and continuous process improvement across integrated SAP landscapes.
Roles and Responsibilities
Application Support & Incident Management
Provide
application support for
SAP Vendor Invoice Management and SAP Central Invoice Management (CIM) across multiple business units and company codes.
Troubleshoot And Resolve Incidents
Invoice ingestion
OCR extraction and validation errors
Invoice status issues
Workflow, approval, and exception handling
Perform
rootcause analysis and implement sustainable fixes in line with SLA and ITIL processes.
Support on-demand critical business periods
CIM Configuration & Enhancements
Configure and support
invoice processing settings within
SAP Central Invoice Management, including: Invoice types and processing services; Business rules and validation checks; Workflow and approval configuration; Support enhancements and change requests related to invoice processing efficiency, compliance, and automation; Collaborate with ABAP and integration teams for: Interfaces between CIM and backend SAP systems; Error handling and monitoring of inbound invoice flows
Integration & Inbound Invoice Processing
Support inbound invoice integrations from: SAP S/4HANA, External systems; Monitor and support
invoice import schedules; Assist in resolving integration failures and data inconsistencies between CIM and connected ERP systems.
Finance & Business Collaboration
Work closely with
Accounts Payable, Finance, and Procurement teams
Documentation, Training & Governance
Qualifications
Education
Bachelor’s degree in
Information Systems, Computer Science, Finance, Accounting, or a related field.
Experience
5+ years of SAP application support experience, with strong exposure to
Vendor Invoice Management.
Handson experience supporting
SAP Central Invoice Management (CIM) in a production environment.
Solid understanding of
Accounts Payable (AP) and invoicetopay processes.
Experience working in
AMS / ITILbased support models.
Familiarity with ITSM tools (e.g. ServiceNow or equivalent).
Key Skills & Competencies
Strong functional knowledge of:
Vendor invoice processing
Invoice validation, blocking, and exception handling
AP integration with SAP S/4HANA
Good understanding of invoice ingestion methods (OCR, backend import, APIs).
Strong analytical and problemsolving skills.
Excellent communication skills with both technical and business stakeholders.Ability to work independently in a global, multisystem support environment
Click on Apply to know more.