PwC
Website:
pwc.com
Job details:
At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in Alliance at PwC will be responsible for establishing partnerships with companies to better serve our client’s needs. You will build relationships to complement PwC’s strategy through execution capabilities that allow PwC to deliver multi competency programmes and solve client’s most critical business issues. Working in this area, you will develop and execute the strategy and business plan, focus on market penetration and revenue growth, and identify opportunities for solution development and industry alignment. You will also build relationships with key Alliance executives, identify synergies between the technology and the Firm and collaborate with cross-functional teams.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Key Responsibilities
- Support engagement teams in identifying the appropriate funding program(s) in an engagement or deals
- Define a strategy to explore ways to increase margin, solidify the win or competitive positioning
- Coordinate discussions with engagement teams, Alliance Account Exec, & Alliance Investments team to review opportunity & support of funding request
- Provide training and driving alignment with territory ops and engagement teams
- Maintain a live tracker for engagement-wise funding requests
- Drive timely milestone confirmations with engagement teams; enforce POE requirements, manage date extensions and tracker hygiene.
- Coordinate invoice creation/submission and claims across alliances. Track status through Paid; follow up with approvers when needed.
- Enforce structure and naming conventions, funding templates, signed POEs, invoices, and related artifacts in designated folders.
- Prepare and guide the Alliance Service Hub (ASH), global Commercial team for monthly leadership dashboard on performance trends and recurring Ops deep-dives; refresh data sources, validate results, and publish to the right workspace.
- Articulate key questions and facilitate discussions with regional hubs, territory business teams/clients centered on funding considerations.
- Serve as the operational focal point for regions, territories, engagement teams, Alliance partners, Finance/AP, and leadership—communicating proactively and resolving blockers
- Develop and manage performance metrics and KPIs for the Operation team.
Technical And Other Skills Required
Should have the ability to work with multiple global stakeholders in the network and cross teams, to collaborate with global and territory enabling teams to implement effective reporting for all alliance commercial network activity is a critical element to this role. The candidate should be outcome and solution oriented with a positive and actionable mindset. Problem solving aptitude and willingness to create quality outputs for global leadership should be the primary driver. Should build relationships and think out of the box.
- Einstein dashboards, Excel, PowerPoint, PowerBI (preferred)
- Workbench
- Salesforce
- Microsoft Teams
- SharePoint, Microsoft Supplier Web, Amazon Payee Central, AWS Workbench, Excel, JBR or equivalent finance tracking systems.
- MS Forms
- Gen AI Tools
Requirements
- Bachelor’s degree in business administration, Management, or a related field. MBA or relevant master’s degree preferred.
- Minimum of 7-9 years of experience in process improvement, organizational development, or a similar role.
- Strong attention to detail and ability to manage documentation workflows across global time zones.
- Experience in 3-way matching, incentive billing, or engagement closure tracking.
- Prior involvement in cross-border stakeholder collaboration and high-volume funding portfolios is highly desirable
- Proven experience in building and implementing op models and performance management systems.
- Strong attention to detail and ability to manage documentation workflows across global time zones
- Strong analytical and problem-solving skills.
- Demonstrated experience creating engagement artifacts such as quotes, EAFs, or SOWs.
- Excellent communication and interpersonal skills and comfort working directly with Sales, Alliances, and Legal teams.
- Experience in operations support, project coordination, or data reporting roles, preferably in a consulting or professional services environment.
- Ability to work effectively in a global, cross-functional team environment.
- Proficiency in process improvement methodologies such as Lean, Six Sigma, or similar.
- Strong project management skills and the ability to manage multiple priorities simultaneously
- Experience working in global or network project roles.
- Experience with performance management software and tools.
- Experience with intake workflows, renewal tracking, or portal-based approvals is strongly preferred.
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