Onsite Condominium Manager at HOA in St. Anthony- The onsite community manager, under the direction of the Director of Association Management, is responsible for the day-to-day operations of the building. This role is the professional face of the association and the management company. The role includes managing the onsite staff, creating a sense of community in the association, professional communications with easement partners and residents, working with vendors, following the governing documents, and partnering with the board of directors.
Role and Responsibilities:On Site Staff:- Ensure the onsite staff are following Gassen and Association policies and procedures.
- Keep Gassen Director informed regarding employee performance.
- Conduct monthly 1-1s, quarterly conversations annual reviews with onsite staff following the HR process.
- Interview, hire and terminate onsite staff following the HR process.
- Hold team to a high level of performance and accountability.
Building Maintenance: - Work closely with the Maintenance Manager and set daily work and monthly calendars to ensure the building is proactively maintained.
- Obtain bids for projects at the request of the board.
- Conduct daily property walks and address issues with appropriate staff or vendors.
- Maintain association annual calendar and vendor list.
- Maintain association security entry system and cameras.
Financial responsibilities:- Review and understand monthly financial reports and reserve study.
- Approve association invoices.
- Work with Gassen Director to create draft annual budget for board.
Communication: - Create quality communications to the residents by using tools available.
- Develop community building activities for the association.
- Share regular communications with the Board regarding building happenings.
- Set clear expectations of staff.
Qualifications/skills- Strong verbal and written communication skills and the ability to work effectively with a wide range of people in a diverse community.
- Analyze the performance of team members and hold team members accountable.
- Ability to analyze and interpret the needs of others and offer appropriate solutions.
- Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law.
- Project planning skills and knowledge of the contracting process.
- Skilled in organizing resources and establishing priorities.
- Ability to develop and maintain personal recordkeeping systems and procedures.
Educational Requirements- A college degree is preferred, but not required.
- The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions
- Ability to utilize Microsoft Office software functions and property management software.
Preferred Skills- Previous experience in property management is preferred.
Additional Notes- More than 40 hours per week may be required, with attendance at monthly evening board meetings.
- This role does require standing, sitting, and walking the property.
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