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IT Support Executive

Min Experience

1 years

Location

Chennai

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Provide Level 1 & 2 IT support for desktops, laptops, and user queries. Troubleshoot Windows OS issues and manage software/hardware tickets. Administer Microsoft 365, including SharePoint, Outlook, Teams, and user access. Manage devices and compliance policies using Microsoft Intune (Endpoint Manager) Most preferred. Support user onboarding/offboarding with account provisioning and asset setup, & maintaining asset inventory, and document IT incidents.

About the company

Fusion Practices is a leading IT consultancy delivering HR and finance transformations across financial services, insurance, banking, construction, and the public sector. Our expertise lies in Oracle Cloud ERP, HR & Payroll. We have won several awards. Fusion Practices won the ERP Innovation of the Year award for our GrantsNOW SAAS product. Additionally, we were finalists for the British Computing Society awards for IT Vendor of the Year and Development Team of the Year. We also won the Employee of the Year award for one of our team members at ERP Today.

Skills

networking
windows os
microsoft 365
microsoft intune
user onboarding
asset management
it incident management