Master Upholstery Repair Technician

Furnitureland South, Inc

Salary: $41k - $47k
Experience: 3+ yrs
Location: Jamestown, North Carolina, United States
Job type: Full-time

Required skills

commercial sewing machine
hand tools
RF scanning devices

About the role

Occupational Summary:

The Master Upholstery Repair Technician is responsible for ensuring upholstered furniture is repaired in the most effective and efficient manner, with a strong focus on identifying and correcting damaged or defective pieces prior to leaving the facility. This role ensures all upholstered furniture meets or exceeds industry standards by utilizing appropriate tools, materials, and techniques within established turnaround expectations. The Master Upholstery Repair Technician also plays a critical role in training and mentoring Upholstery Technicians and Junior Repair Technicians to support consistent quality, skill development, and team performance.

Essential Functions:

Ability to use a commercial sewing machine and cleaning equipment
Work with all types of upholstery and upholstered items
Work with powered and manual hand tools to repair upholstered items
Ability to fabricate and / or repair frames and install mechanisms
Knowledge of paint and stain colors for touch-ups to case goods and upholstery legs
Ability to interact with multi-tasked inspectors to achieve minimal bumped pieces on trips
Capable of handling minor case good repair through sanding, gluing, and utilizing shop supplies and tools necessary for a quick fix on surface scratches, packing marks, and minor damage to produce an industry standard product
Ability to determine manufacturer’s defects versus transit damage
Capable of learning when and how to write up a manufacturer’s debit
Communicates with Service and Sales associates on upholstery concerns and tasks
Makes local service calls in our Shop service call van.
Scan product with RF scanning devices
Dispose of trash/cardboard into baler/compactor and clean work area

About Furnitureland South, Inc

Operates the world's largest furniture retail showroom.

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