Salesforce Administrator

As a Furnished Quarters Technology team member, the Salesforce Administrator supports the configuration, maintenance, and optimization of our Salesforce platform and its integrated applications. This role partners closely with Sales, Marketing, Operations, and Client Services to streamline workflows, reduce technical debt, and ensure platform scalability. Salesforce Administrators operate within a rotating pod structure, each aligned to specific departments. Admins develop subject matter expertise in their assigned pods, acting as the primary liaison between business teams and the Technology department. Pod rotations occur annually, and Administrators collaborate to maintain platform consistency and coordinate similar initiatives across pods. Essential Functions Salesforce Administration and Pod Support Collaborate with department stakeholders to design and support pod-specific Salesforce roadmaps in alignment with company-wide initiatives. Serve as the primary liaison between assigned departments and the Technology team, learning workflows, SOPs, and operational processes to inform platform improvements. Manage and resolve Salesforce requests within the assigned pod, ranging from quick configuration updates to more complex functional builds. Maintain accurate and up-to-date documentation for technical processes, data structures, automations, and user guides. Participate in quarterly audits of user permissions, data quality, and automation logic to ensure system integrity and compliance. Support user onboarding, training, and communications related to platform updates and feature enhancements. Configuration, Optimization, and Technical Maintenance Configure and maintain Salesforce objects, fields, validation rules, flows, and other automations to meet evolving business needs. Evaluate, streamline, and clean up legacy workflows, validation rules, and automations to reduce technical debt. Participate in cross-admin collaboration to align development standards, naming conventions, and platform-wide consistency. Design, maintain, and enhance reports, dashboards, and user interfaces to support timely business decision-making. Data and Analytics Support Support Power BI data quality initiatives by ensuring Salesforce fields and structures align with clean reporting standards. Bring experience with Power BI or demonstrate a strong willingness to learn in support of analytics and reporting initiatives.

Furnished Quarters, a privately owned LGBTQ+ diverse company, is a unique short-term housing player boasting over 25 years of experience in alternative accommodations. As one of the largest independently owned companies, we offer diverse housing options for business and leisure travelers, setting us apart from the competition. Our commitment to providing an exceptional assortment of inventory and best-in-class service ensures our guests enjoy an elevated home-away-from-home experience.