Safal Softcom Pvt Ltd
Website:
safalsoftcom.com
Job details:
SAFAL is looking for an Experienced Functional Manager who can operate at the intersection of sales, solution consulting, product expertise, and client advisory. This role is designed for someone who can translate customer business problems into clear solution narratives, compelling product demos, practical fit-gap guidance, and confident implementation handoffs. The right candidate will be comfortable working closely with the sales team, product team, development team, delivery team, and client stakeholders. This person should be able to hold discovery conversations, configure meaningful demo scenarios, answer functional and technical questions with maturity, and help prospects understand how SAFAL can support procurement transformation.
Key Responsibilities
1. Pre-Sales and Demo Delivery
• Partner with the sales team during discovery to understand prospect requirements, business priorities, pain points, and decision criteria.
• Design and deliver tailored product demonstrations across key eProcurement modules, including sourcing, procure-to-pay, contract management, supplier management, and spend analytics.
• Build demo scripts, demo storylines, sandbox configurations, workflows, and industry-specific demo scenarios. Prepared for SAFAL leadership review
• Create and maintain high quality demo environments that are clean, credible and aligned to the buyer audience.
• Handle live demo questions with confidence and translate complex functionality into simple business value.
2. Solution Consulting and Functional Design
• Lead functional discovery sessions, fit-gap conversations, and solution design discussions with clients.
• Advise prospects on procurement process best practices, workflow design, adoption considerations, and implementation readiness.
• Explain solution architecture, module capabilities, integration approach, data flow, user roles, approval workflows, and configuration options in a clear and practical manner.
• Support post-signup requirement gathering sessions and help create documentation for delivery handoff.
• Ensure sales commitments are aligned with product capability, delivery practicality, and client expectations.
3. RFP, RFI, Security, and Buyer Enablement Support
• Drive structured responses for RFPs, RFIs, solution questionnaires, product capability matrices, and technical Q&A rounds.
• Support IT security, integration, compliance, and solution architecture questions during the sales cycle.
• Prepare client-ready responses that are accurate, polished, and aligned with SAFAL's platform strengths.
• Coordinate with sales, product, delivery, and leadership to ensure responses are complete and consistent. • Build reusable content libraries for FAQs, objection handling, positioning, and procurement buyer questions.
4. Sales Enablement and Internal Collaboration
• Equip the sales team with demo narratives, functional talking points, discovery questions, objection handlers, and competitive insights.
• Train internal team members and partners on new features, product positioning, and client-facing solutions.
• Work closely with product management and development teams to stay current on releases, roadmap priorities, and enhancement opportunities.
• Capture market feedback from prospects and share practical insights with product and leadership teams. • Participate in webinars, customer workshops, industry forums, and sales enablement sessions as needed.
What Success Looks Like in This Role
• Demos are tailored, confident, credible, and aligned to each customer's business context.
• The sales team receives strong functional support that improves discovery quality and opportunity progression.
• RFP and RFI responses are accurate, timely, polished, and reusable for future opportunities.
• Prospects gain confidence that SAFAL understands procurement workflows, enterprise complexity, and practical implementation realities.
• Product and delivery teams receive clear customer feedback, documented requirements, and smoother handoffs after deal signing.
Required Qualifications
• 5-8 years of experience in functional consulting, solution consulting, pre-sales, product consulting, implementation consulting, or enterprise SaaS solution advisory.
• Strong understanding of procurement, procure-to-pay, sourcing, supplier management, contract management, ERP workflows, or enterprise business processes. Prepared for SAFAL leadership review
• Ability to conduct discovery, explain business processes, configure demo scenarios, and present solution value to senior stakeholders.
• Comfort with technical concepts such as APIs, integrations, ERP connectors, SSO, data models, workflow configuration, and sandbox environments.
• Excellent presentation, documentation, and communication skills with the ability to simplify complex concepts for diverse audiences.
• Bachelor's degree in engineering, technology, business, or a related field. MBA or relevant functional certification is a plus.
Preferred Experience
• Hands-on exposure to eProcurement or enterprise platforms such as Coupa, SAP Ariba, JAGGAER, Zycus, GEP, Ivalua, Oracle, SAP, Microsoft Dynamics, or comparable solutions.
• Experience presenting to CPOs, CFOs, IT leaders, procurement heads, business users, and enterprise evaluation committees.
• Experience responding to enterprise RFPs or RFIs in competitive SaaS sales cycles.
• Familiarity with ERP integration concepts in procurement and finance environments.
• Experience building demo libraries, solution playbooks, FAQs, and reusable sales enablement assets.
Leadership and Working Style
• Strong product curiosity with the ability to learn quickly and explain clearly.
• Confident presenter who can remain composed during live client questions and high-pressure demo situations.
• Structured, organized, and dependable in managing multiple demos, PoCs, RFPs, and internal priorities.
• Collaborative partner to sales, product, engineering, delivery, and leadership teams.
• Client-centered mindset with strong judgment around what should be promised, positioned, escalated, or clarified.
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