Website:
timesaudio.in
Job details:
Company Description Times Audio Private Limited is India’s leading home theater design and high-end audio store, with over 20 years of experience and more than 10,000 satisfied clients. The company specializes in custom home theaters, stereo systems, AV consultation, acoustics, repair, installation, and automation. Times Audio focuses on delivering complete cinematic and audiophile experiences tailored to diverse client needs across India. Team members work with premium audio-visual solutions and a customer base that values quality, innovation, and expert guidance.
Role Description This full-time Front Office Specialist role is an on-site position based in Hyderabad. The Front Office Specialist is responsible for greeting visitors, managing incoming calls, and providing prompt, professional support to customers and vendors. Daily tasks include handling appointment scheduling, maintaining front desk records, coordinating with internal teams, and ensuring a welcoming, orderly reception area. The role also involves responding to basic inquiries about services, directing customers to appropriate team members, and supporting administrative activities such as documentation, billing assistance, and follow-up communications.
Qualifications
- Strong customer-facing skills, including Customer Service and Receptionist Duties, with a focus on creating a professional and welcoming front office environment.
- Telephone handling capabilities, including Phone Etiquette and effective Communication for managing inquiries, follow-ups, and call transfers.
- Administrative and organizational abilities, including Appointment Scheduling and basic record-keeping for efficient front office operations.
- Clear and polite verbal and written Communication skills for interacting with clients, colleagues, and vendors.
- Prior experience in front office, retail, hospitality, or customer support environments is preferred.
- Comfort with basic computer applications (email, calendar, spreadsheets, CRM or billing tools) and willingness to learn new systems.
- Ability to work on-site full-time in Hyderabad, maintain punctuality, and handle multiple tasks with attention to detail.
- Minimum high school diploma; a certificate or degree in business administration, hospitality, or a related field is an advantage.
Click on Apply to know more.