Orchha Palace and Resorts
Website:
orchhapalace.com
Job details:
Company Description
Orchha Palace and Resorts offers a blend of modern elegance and timeless charm, providing luxury accommodations and unforgettable experiences. Known for impeccable service, the resort features refined spaces, world-class dining, and a commitment to guest comfort. Nestled in a serene and picturesque location, it is the ideal destination for travelers seeking sophistication and relaxation. Each detail at Orchha Palace and Resorts is designed to celebrate comfort and style.
Role Description
This is a full-time, on-site role for a Front Office Senior Supervisor based in Orchha. The Front Office Senior Supervisor will oversee daily front office operations, manage receptionist duties, and ensure efficient handling of reservations. Key responsibilities include supervising staff, maintaining excellent customer service, and ensuring smooth communication within the team and with guests. The role is crucial for creating a welcoming and professional front-desk environment.
Qualifications
- Strong Supervisory Skills and experience in leading front office teams
- Proficiency in managing Receptionist Duties and front desk operations
- Exceptional Customer Service skills and a guest-focused approach
- Knowledge of Reservations systems and procedures
- Excellent Communication skills, both verbal and written
- Ability to mentor and train front office staff
- Attention to detail and strong problem-solving abilities
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management or a related field preferred
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