Painflame Healthcare
Website:
painflame.com
Job details:
Role Description The Front Office Receptionist is a full-time, on-site role based at the Delhi clinic. The role involves welcoming patients, managing check-in and check-out processes, and ensuring a smooth flow at the front office. Responsibilities include handling incoming calls, scheduling appointments, maintaining patient records, and coordinating with clinical staff for efficient operations. The receptionist also provides basic information about clinic services, manages waiting areas, and supports administrative tasks such as billing coordination and documentation. The role requires a professional, patient-centric approach to ensure a positive experience for every visitor.
Qualifications
- Strong Front Office and Receptionist Duties skills, including managing check-ins, appointments, and visitor flow.
- Excellent Customer Service abilities to interact respectfully and supportively with patients and caregivers.
- Clear and professional Communication skills for in-person, phone, and written interactions.
- Proper Phone Etiquette for answering, routing, and following up on calls efficiently.
- Basic computer literacy, including use of appointment scheduling software and MS Office.
- Prior experience in a clinic, hospital, or healthcare front office is preferred.
- Ability to work on-site full time in Gurugram and manage peak patient hours calmly and reliably.
- Minimum education: Higher Secondary (12th pass); a graduate degree is an advantage.
Click on Apply to know more.