Website:
giovannivillage.com
Job details:
Company Description
Giovanni Village Resort & Spa, located 14 kilometers from Bhopal's city center and 2.5 kilometers from the recently declared Ratapani Sanctuary tiger reserve, offers guests a unique blend of luxury and nature. The resort provides opportunities for jungle safaris, potential tiger sightings, and a serene escape into nature. Whether guests seek adventure, tranquility, or a venue for special occasions, Giovanni Village Resort ensures a memorable experience. Surrounded by lush greenery and unparalleled beauty, the resort stands as a premier destination for travelers from all walks of life.
Role Description
This is a full-time Front Office Receptionist position at Giovanni Village Resort & Spa in Bhopal. The role requires managing front office operations, welcoming guests, handling check-ins and check-outs, and managing reservations. Additional responsibilities include addressing guest inquiries, maintaining a professional and welcoming atmosphere, coordinating with other departments, and ensuring guests have a seamless and enjoyable experience. This is an on-site role that requires a dedication to creating exceptional customer experiences.
Qualifications
- Proficient in Receptionist Duties, Front Office operations, and managing check-ins/check-outs
- Strong Customer Service and Communication skills
- Excellent Phone Etiquette and ability to handle inquiries professionally
- Organizational and multitasking abilities in a dynamic work environment
- Basic computer literacy, including knowledge of reservation systems
- Proficient in English and Hindi; additional languages are an advantage
- Previous experience in hospitality or front office roles is a plus
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